Director, Security Operations

Gartner•Irving, TX

2d•$116,000 - $164,000•Hybrid

About The Position

This role supports Gartner’s growing Security Operations team. You will lead day-to-day operations in US time zones to Protect against, Detect, and Respond to threats to Gartner’s reputation, customers, and Information Technology. The Director, Security Operations role is highly technical and leads the operational response to security events and incidents as well as provides a point of escalation. You will be deeply involved in the planning and execution of projects involving the SOC and Security Operations practice as a whole. You'll play a key role in defending Gartner’s network and intellectual properties as you “lead from the front”. Our team is filled with lifelong learners who are consistently finding ways to better defend and stay ahead of the threats of tomorrow. We are a collaborative, flexible group, where good ideas are brought forth and acted upon, whether they come from the most experienced or the newest members of the team. As a leader on the team, you’ll provide mentorship, guidance, and technical expertise.

Requirements

Bachelor’s in Computer Science, Information Security, Engineering, or 6+ years of experience in Information security
Previous experience leading a SOC, Hunt, and/or Incident Response Team or progressive growth in responsibilities in a SOC environment
Demonstrated ability to prioritize and analyze security events, enabling swift decision-making on appropriate courses of action and initiating timely and proportional responses
Expertise in conducting and driving analysis and investigation of cybersecurity incidents
Experience articulating technical findings and creating detailed incident reports
Extensive experience in leveraging security tools such as SIEM, EDR, web proxy and email security tools
Experience driving security projects from requirements gathering to completion
Ability to mentor, motivate, and coach team members, leading to operational excellence
Passion for security and solving tomorrow’s problems
Skilled and experienced, but possessing a servant leader mindset
Able to relentlessly prioritize and see the big picture
Comfortable both with delegating and “rolling up your sleeves” when the time comes
Passion for coaching, mentoring, and development of others
Accountable, transparent and willing to go the extra mile when necessary
Passion for security and solving tomorrow’s problems
Willing to learn new technology platforms
Strong team player
Able to work proactively in a time sensitive operations environment.
Innovation mindset – Takes opportunities to make existing processes more efficient and thinks “automation first”

Nice To Haves

Certifications like CISSP, GCIH, GCFA or equivalent are a plus
Cloud experience (AWS, Azure, GCP)
Demonstrated ability to transform and shape teams
Scripting or programming experience (Python, PowerShell, Bash)

Responsibilities

Drive operational excellence of a geographically dispersed Security Operations team
Serve as the Incident Commander during the incident response process
Continuously seek out opportunities to improve the team’s ability to rapidly and effectively respond to security incidents
Work with key business stakeholders to detect, respond to, and remediate security issues
Provide mentorship and guidance to team members, promoting a culture of open communication, continuous improvement, and operational excellence
Drive automation initiatives, enhancing analyst capabilities and workflows while eliminating monotonous tasks
Develop innovative and cutting-edge detection content aligned with ATT&CK, Cyber Kill Chain, and various other cyber security frameworks
Bring your own ideas and solutions to a fast-paced, growing, and evolving team centered around operational excellence
Ensure smooth handover of alerts and incidents between team members located in various geographic locations

Benefits

Competitive compensation.
Limitless growth and learning opportunities.
Ongoing mentorship and apprenticeship; Leadership courses, development programs, technical courses, certification opportunities and more!
A collaborative and positive culture - join a diverse team of professionals that are as smart and driven as you.
A chance to make an impact – your work will contribute directly to our strategy.
Enjoy the flexibility of working from home and the energy of collaborating with peers in our dynamic offices.
20+ PTO days plus holidays and floating holidays in your first year.
Extensive medical, dental insurance and vision plan.
401K with corporate match, immediate vesting.
Health-and-wellness-related allowance programs.
Parental leave.
Tuition reimbursement.
Employee Stock Purchase Plan.
Employee Assistance Program.
Gartner Gives Charity Match.
And much more!