Director - Security Operations

Fidelity Investments • Durham, NC

269d • Hybrid

About The Position

The Director of Security Operations provides leadership and strategic management to an operations team tasked with responding to security threats and incidents. This role involves assembling relevant supporting data and taking appropriate escalation or action. The Director develops and implements goals and objectives that support a strategic plan and manages multiple major cross-regional programs and initiatives. Additionally, the position entails providing cost-effective management of the delivery of associate and guest life/safety as well as asset and facility protection.

Requirements

• Bachelor's degree or equivalent experience demonstrated with a combination of work experience, training, law enforcement experience and education.
• 10+ years of confirmed experience in corporate security, crisis management, federal, state, local law enforcement, with 5+ years in a leadership role.
• Demonstrated physical security program development and implementation.
• Experience in conducting risk assessments and implementing mitigation strategies.
• Demonstrated experience in crisis and incident management.
• Demonstrated understanding and familiarity with physical security technologies including: access control, alarm and video management systems.
• Excellent leadership, communication and critical thinking skills.
• Strong leadership skills with a focus on coaching, developing, mentoring, and motivating teams to perform.

Nice To Haves

• Professional security certifications such as Certified Protection Professional (CPP), Physical Security Professional (PSP), or Certified Threat Manager (CTM).

Responsibilities

• Lead diverse regional security team through strategic, technical, and operational challenges.
• Implement a comprehensive physical security operations program focusing on physical safety, risk mitigation, and the protection of assets and facilities.
• Assist in creating scalable programs and processes that balance near-term goals with long-term strategy.
• Provide cost-effective and efficient Corporate Security services to assigned region, multi-function complexes, or smaller sites, ensuring associate and visitor life safety, facility, and asset protection.
• Develop and maintain site policies, procedures, and standards for operational, physical, and technical security management, aligning with Corporate Security standards across all regions.
• Partner closely with regional and business unit leaders and their teams to ensure organizational security objectives are appropriately incorporated across the region.
• Continuously find opportunities to enhance security practices, policies, and procedures through after-action reviews and regular audits of incidents, processes and equipment.
• Conduct regular security risk assessments and vulnerability analysis to reduce risk to the organization.
• Work with senior management to guide programs, budgets, goals, and objectives.
• Compile metric reports and use data analysis to drive priorities and program improvements.
• Identify and mitigate physical security risks by implementing standard processes and proactive measures.
• Collaborate with business units (e.g., real estate, compliance, operations) and external partners (i.e., law enforcement, first responders) to ensure security risks are addressed in a comprehensive manner.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Industry: Securities, Commodity Contracts, and Other Financial Investments and Related Activities
• Education Level: Bachelor's degree