Excalibur Hotel & Casino-posted 8 months ago
Full-time • Senior
Alpharetta, GA
Accommodation

The Director of Security Operations is responsible for overseeing the Security Department to ensure a safe and secure environment for employees and guests, supporting the highest levels of engagement and satisfaction. This role provides strategic security direction for major events, special projects, risk assessment, and threat analysis at an assigned MGM Resorts International property or venue. The Director drives operational excellence through strong leadership, sound judgment, and superior decision-making skills, contributing to overall property profitability while fostering a culture of safety and service.

  • Oversee daily security operations, including staffing, training, event management, incident response, and administration to ensure a secure environment.
  • Continuously evaluate and enhance security training programs, including standard operating procedures, emergency response, fire and life safety, and guest service, implementing improvements as needed.
  • Ensure compliance with MGM Resorts International policies, as well as federal, state, and local laws, while effectively communicating policy updates to maintain operational alignment.
  • Maintain consistent property-wide security patrols, oversee fleet resources, manage Lost and Found programs, and monitor all areas to ensure preventative safety measures are in place.
  • Assist in critical threat identification, intelligence gathering, and analysis to assess potential risks and mitigate impacts on the company, employees, guests, and facilities.
  • Lead and develop a high-performing security team through recruitment, training, coaching, and professional development while integrating industry best practices and security advancements.
  • Collaborate with internal stakeholders across cross-functional Centers of Excellence (CoEs) to develop and execute strategic security initiatives that enhance both safety and the overall guest experience.
  • Bachelor's degree or equivalent experience.
  • 7+ years of experience in leading security management or a closely related field.
  • Formal leadership experience from law enforcement or the military, having successfully led large teams at the division level.
  • Strong strategic thinking, decision-making, and crisis management skills.
  • Proven ability to implement security protocols, assess risks, and ensure compliance with industry regulations.
  • Collaborative leadership skills with a focus on team development and operational efficiency.
  • Wellness incentive programs to help you stay healthy physically and mentally.
  • Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.
  • Free meals in our employee dining room.
  • Free parking.
  • Health & Income Protection benefits (for eligible employees).
  • Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community.
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