Director, Security Operations and Surveillance

New York Racing Association • Aqueduct (Ozone Park), NY

89d • Remote

About The Position

The NYRA Director, Security Operations and Surveillance is responsible for managing the day-to-day operation of NYRA's Surveillance Department and Security Operations Center ensuring the safety and security of our facilities, employees, and visitors. This position manages and provides oversight of investigatory staff and surveillance personnel. The Director of Security Operations & Surveillance is a key member of the Security Department charged with ensuring that NYRA's facilities, employees and assets are always protected. In addition, this position is responsible for the development, implementation, and administration of all department protocols and training. The role responsibilities also include an ability to identify security deficiencies and proactively recommend mitigation strategies to close identified gaps and to ensure that all duties are performed within the guidelines of NYRA's policies and procedures, Internal Control standards, New York law and New York State Gaming Commission regulations.

Requirements

• Bachelor's degree in Security Management or a related field.
• Minimum of 5-10 years of experience in a leadership role, surveillance, preferably in a casino environment or within professional sports or multi-use venue operations.
• Extensive knowledge of surveillance protocols, incident investigation, surveillance systems, and emergency response procedures.
• Must maintain a valid Driver's License.
• Previous experience in a union environment.
• Willingness to work all tours as assigned including midnights, weekends, and holidays.

Nice To Haves

• Strong computer skills, including proficiency in the use of the internet, recruitment software, email, word processing, database programs and specialized software systems.
• Strong written and verbal communication skills.
• Proficient in MS Office applications, such as Word, Excel and PowerPoint.
• Excellent organizational, collaboration and interpersonal skills.
• Strong reasoning competence to investigate, analyze and draw appropriate conclusions.
• Five years of operational surveillance experience with multi-facility operations.
• Ability to conduct training in all areas associated with surveillance, security and crisis management.

Responsibilities

• Oversee the deployment of NYRA's first Security Operations Center at Belmont Park.
• Supervise, monitor, and evaluate all direct reports and surveillance personnel.
• Oversee the monitoring of company property to identify potential criminal behavior.
• Develop, update, and implement policies and procedures in line with industry best practices.
• Organize, plan, and supervise investigations and direct investigatory team.
• Establish and implement schedules and work assignments for all direct reports and surveillance personnel.
• Maintain attendance, behavior, and performance standards.
• Interface with labor entities to ensure positive labor relations.
• Ensure qualified candidates are continuously recruited and interviewed.
• Monitor the daily operations of all monetary operations and transactions.
• Responsible for the detection of cheating, money-laundering, theft, embezzlement and other illegal activities.
• Responsible for the video surveillance of activities in the count room, cage and money room.
• Organize routine random surveillances and audits surveillance as required.
• Work with Security team to resolve problems and disturbances.
• Ensure all members of the Surveillance Department are highly proficient with all policies and values standards of NYRA.
• Develop and conduct ongoing skills training for surveillance department employees.
• Oversee company-wide implementation of a centralized incident reporting solution.
• Manage access control procedures and assist in monitoring building entry.
• Perform monthly walk-through to inspect operations at all facilities.
• Ensure all surveillance employees are trained in all necessary software.
• Maintain professional appearance and behavior.
• Produce weekly, monthly, quarterly, and annual progress reports.
• Ensure compliance with all Federal and State laws and the rules and regulations of the New York State Gaming Commission.
• Maintain a strong personal working relationship with local and State law enforcement members.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Religious, Grantmaking, Civic, Professional, and Similar Organizations
• Education Level: Bachelor's degree