DIRECTOR, SEAMLESS DIGITAL BUSINESS

The Kroger Co. • Cincinnati, OH

4d

About The Position

Define and guide the strategy behind Kroger’s owned digital channels.
Accountable for the business operations and overall performance of the
Digital/eCommerce business. Focus on the full digital funnel, including growth,
revenue generation, and customer engagement. Ensure the development of a clear
customer value proposition on Kroger-owned properties (e.g., pickup, delivery,
express) and integrate emerging trends to shape digital engagement and growth
strategies. Ensure digital strategies are developed and real-time performance
data informs adjustments to ensure continued alignment with the company’s
business objectives. Monitor key metrics and adjust the strategy when needed.
This position uses deep analytics and insights to drive data-driven decisions,
continuously optimizing the strategy to maintain a competitive advantage. The
role will also feed strategy to planning and Go-to-Market teams to build plans
that align with Kroger’s growth and market positioning. Demonstrate the
company’s core values of respect, honesty, integrity, diversity, inclusion, and
safety.

Responsibilities

• Define and guide the strategy behind Kroger’s owned digital channels.
• Accountable for the business operations and overall performance of the Digital/eCommerce business.
• Focus on the full digital funnel, including growth, revenue generation, and customer engagement.
• Ensure the development of a clear customer value proposition on Kroger-owned properties (e.g., pickup, delivery, express)
• Integrate emerging trends to shape digital engagement and growth strategies.
• Ensure digital strategies are developed and real-time performance data informs adjustments to ensure continued alignment with the company’s business objectives.
• Monitor key metrics and adjust the strategy when needed.
• Drive data-driven decisions using deep analytics and insights, continuously optimizing the strategy to maintain a competitive advantage.
• Feed strategy to planning and Go-to-Market teams to build plans that align with Kroger’s growth and market positioning.
• Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees