Director, Scientific and Technical Content

GeneDx•San Francisco, CA

12d•$180,000 - $200,000•Remote

About The Position

We are seeking a talented Director of Scientific and Technical Content to lead the creation of exceptional content that makes GeneDx's complex science accessible, engaging, and actionable for diverse audiences. This role is essential to translating our groundbreaking genomic research, clinical innovations, and technical capabilities into compelling content that educates healthcare providers, empowers patient advocates, informs policymakers, and engages biopharma partners. The ideal candidate is a masterful scientific writer and content strategist who thrives at the intersection of science and storytelling. You will lead content development across multiple formats and channels - from whitepapers and technical documentation to engaging blog posts, website content, and multimedia storytelling. Your work will ensure that GeneDx's voice is clear, credible, and consistently impactful across every touchpoint. This role is ideal for an experienced scientific communicator who blends rigorous accuracy with creative storytelling - someone who can manage complex content projects, collaborate effectively subject matter experts, nimbly manage multiple projects, and deliver high-quality content that drives engagement and business results.

Requirements

8+ years of experience in scientific writing, medical communications, or technical content development with deep knowledge of genomics, genetics, life sciences, or healthcare.
3+ years in content leadership roles managing writers, editorial processes, and multi-channel content strategies.
Exceptional technical and scientific writing skills with proven ability to translate complex technical content for diverse audiences while maintaining accuracy and rigor.
Strong portfolio demonstrating scientific and technical content across multiple formats.
Experience collaborating with researchers, clinicians, and technical subject matter experts to develop authoritative, engaging content.
Deep understanding of content strategy, editorial planning, and audience development with ability to align content with business objectives.
Knowledge of regulatory requirements for scientific communications in healthcare and life sciences contexts including FDA guidelines and compliance standards.
Strong project management skills with ability to manage multiple content initiatives simultaneously and deliver high-quality work on deadline.
Excellent interpersonal skills and ability to build productive relationships with scientists, researchers, and cross-functional stakeholders.
Detail-oriented editor with commitment to accuracy, consistency, and excellence in all content deliverables.
Creative thinker who can identify innovative content opportunities and experiment with new formats and storytelling approaches.
Bachelor's degree in science, communications, journalism, or related field required; advanced degree in life sciences or communications preferred.

Responsibilities

Scientific and Technical Content Creation & Writing Lead the development of high-quality scientific and technical content across multiple formats including research articles, blog posts, case studies, white papers, technical briefs, and educational materials.
Translate complex genomic research, clinical studies, testing methodologies, and industry topics (e.g. privacy, regulatory grade RWD, etc.) into clear, compelling content tailored for specific audience segments.
Conduct interviews with researchers, engineers, clinicians, and scientific leaders to extract key insights and develop authentic, authoritative content.
Write and edit content that maintains scientific rigor while remaining accessible to non-specialist audiences, ensuring accuracy, clarity, and consistency across all materials.
Develop content frameworks and templates that enable scalable, high-quality content production aligned with brand standards and regulatory requirements.
Content Strategy & Planning Build and manage content calendars that align technical, product, and data content with business priorities, product launches, research milestones, and external events.
Identify content opportunities based on product developments, industry trends, stakeholder needs, and competitive landscape analysis.
Develop audience-specific content strategies that address the unique needs and preferences of healthcare providers, patient advocates, policymakers, and biopharma partners.
Collaborate with marketing, product marketing, and communications teams to ensure scientific content supports broader campaign objectives and business goals.
Content Quality & Compliance Maintain editorial standards, style guides, and quality control processes for all content.
Ensure all content complies with regulatory requirements including FDA guidelines, industry standards, and internal legal and compliance policies.
Lead the editorial review process, coordinating approvals from medical affairs, regulatory, legal, and scientific leadership as needed.
Maintain meticulous accuracy in all scientific claims, data citations, and technical specifications while managing version control and content updates.
Monitor content performance and stakeholder feedback to continuously improve content quality, relevance, and impact.
Team Collaboration & Content Operations Lead scientific writers, freelance contributors, and content specialists to deliver a consistent pipeline of high-quality content.
Mentor team members in scientific writing, content development, and effective collaboration with subject matter experts.
Manage content production workflows, editorial calendars, and project timelines to ensure on-time delivery of content initiatives.
Partner with SEO and digital marketing teams to optimize content for search visibility, audience reach, and engagement.
Collaborate with external agencies, medical writers, and freelance scientific communicators as needed to scale content production.
Performance Measurement & Optimization Develop metrics and reporting frameworks to measure content performance across engagement, reach, audience growth, and business impact.
Use content analytics to understand which topics, formats, and channels drive the strongest stakeholder engagement and business outcomes.
Conduct regular content audits to identify gaps, opportunities for improvement, and high-performing content that can be amplified or repurposed.
People Manager