Director, Scaled Engage, Commerce, Google Customer Solutions

Google • Los Angeles, CA

93d • $224,000 - $315,000

About The Position

Businesses of all shapes and sizes rely on Google's unparalleled advertising solutions to help them grow in today's dynamic marketing environment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and your customers. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals. As the Director of Scaled Engage Sales Commerce, you will work with the Scaled leadership team to set strategic objectives that enable business growth and lead the day-to-day operations. You'll take a data driven, analytical approach to sales management to drive performance and influence customer buy in. You'll also lead high-performing account teams by inspiring them to reach for ambitious goals and coaching them on using consultative sales skills to understand our advertisers' marketing objectives to deliver against goals. Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you'll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.

Requirements

• Passion for sales and knowledge of online media
• Experience in sales management and driving performance
• Strong analytical skills and data-driven decision making
• Ability to build trusted relationships with customers
• Experience in consultative sales techniques

Nice To Haves

• Experience working with small- and medium-sized businesses (SMBs)
• Familiarity with advertising solutions and digital marketing
• Leadership experience in a sales environment

Responsibilities

• Set strategic objectives that enable business growth
• Lead day-to-day operations of the Scaled Engage Sales Commerce team
• Drive performance through a data-driven, analytical approach to sales management
• Inspire high-performing account teams to reach ambitious goals
• Coach account teams on consultative sales skills to understand advertisers' marketing objectives
• Build trusted relationships with customers and uncover their business needs
• Translate customer needs into powerful advertising solutions

Benefits

• Bonus
• Equity
• Comprehensive benefits package

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Web Search Portals, Libraries, Archives, and Other Information Services