Director Santa Clara County Shelter & Services - Temporary

LIFEMOVES•Santa Clara, CA

48d•$48 - $82

About The Position

LifeMoves is the largest and most effective provider of housing and services for neighbors experiencing homelessness in Silicon Valley since 1987. Our Mission is to end homelessness by providing interim housing, supportive services, and building collaborative partnerships. With 40 programs, LifeMoves gives our neighbors experiencing homelessness a temporary place to call home while providing intensive, customized case management through site-based programs and community outreach. POSITION PURPOSE The Temporary Director of Interim Supportive Housing, Santa Clara County, provides strategic leadership and oversight for a portfolio of programs within their assigned pathway of the department. This is an interim/temporary coverage role, anticipated from February to July 2026. This role ensures the successful delivery of services by supervising Program Directors, aligning program operations with agency values, and advancing organizational goals. The Director fosters collaboration across teams, manages complex systems and partnerships, and ensures accountability to contract outcomes, budget performance, and quality standards. They serve as a key leader in shaping program vision, supporting staff development, and strengthening the department’s overall impact. The Temporary Director of Interim Supportive Housing ensures effective day-to-day operations across multiple temporary housing sites, fostering environments that are safe, clean, and welcoming for all participants. This role guides Program Directors and site teams in delivering consistent, high-quality services that promote stability, connection, and progress toward housing. The Director oversees site safety practices, risk management, and compliance activities, and collaborates with internal departments to strengthen coordination and outcomes across programs.

Requirements

Master's Degree in a related field preferred; or a Bachelor's Degree with 4-6 years of equivalent experience in a related field, demonstrating increasing responsibility and scope. Related fields may include direct involvement in peer advocacy, community outreach, housing services, or roles within the homelessness services field.
Minimum of five years of supervisory experience supporting staff or volunteers in a human services or related setting.
Minimum of three years in a leadership role within human or social services, supporting vulnerable populations.
Comfortable using technology, including phone and messaging systems, email, Microsoft and Google Suites, and databases to complete administrative tasks, case management, reporting, and tracking outcomes, and performance management software.
Demonstrates empathy, professionalism, and respect for all individuals.
Uses de-escalation skills.
Provides guidance, delegation, and coaching to staff. Crisis Response: Responds effectively to crises using trauma-informed practices. Boundaries: Models healthy boundaries and professional conduct. Best Practices: Applies best practices in harm reduction and client engagement. Program Model and Philosophy: Consistently models agency values, program philosophy, and mission-aligned behaviors. Group Facilitation & Public Speaking Skills: Leads meetings, facilitates groups, and represents program values in all interactions.
Demonstrates experienced knowledge of budgeting processes and resource allocation to support program operations.
A valid California driver’s license and reliable transportation are required.
Must be able to travel throughout the Bay Area as part of regular duties.
Must maintain vehicle insurance as required by law and agency policy.

Responsibilities

Provide interim coverage, including strategic leadership and oversight to a portfolio of programs across multiple sites.
Supervise and support Program Directors and other key staff, guiding them in program implementation, staff development, and service excellence.
Collaborate with internal and external stakeholders to ensure alignment with organizational values and mission.
Oversee program performance, contract compliance, and reporting to funders and executive leadership.
Lead with a trauma-informed, strengths-based, and equity-driven approach.
Promote a culture of accountability, continuous improvement, and client-centered care.
Participate in agency-wide meetings, initiatives, and training programs as needed or directed, including but not limited to partner meetings, board meetings, and fundraising events
Fully participate in all required trainings. This includes completing trainings by assigned deadlines, actively engaging during sessions, and applying what you learn to your daily work.
Attend continuing education opportunities to grow expertise and uphold agency standards.
Be available to work occasional evenings and weekends as needed, as described in the schedule.
Perform other duties as assigned to meet program and organizational needs.
Oversee daily operations, staffing, and facilities at interim housing programs.
Ensure 24/7 shelter programs run smoothly, safely, and with a focus on dignity and stabilization.
Partner closely with operations and maintenance teams to manage facilities and crisis response across sites.