Labconnect International Ltd-posted about 1 year ago
Full-time • Senior
Johnson City, TN
Ambulatory Health Care Services

The Director of Salesforce Engineering at LabConnect is responsible for architecting, developing, and optimizing Salesforce solutions tailored to meet the unique business needs of the organization. This role involves leading a team of Salesforce engineers and developers, driving innovation, and enhancing operational efficiency across the company. The Director will ensure that Salesforce systems align with strategic objectives and support laboratory operations, client management, and reporting needs.

  • Lead, mentor, and manage a team of Salesforce engineers and developers, fostering a culture of collaboration, innovation, and continuous improvement.
  • Develop and execute a Salesforce strategy that aligns with LabConnect's goals, driving the adoption of best practices and innovative solutions.
  • Architect scalable and effective Salesforce solutions, customizing the platform to support laboratory operations, client management, and reporting needs.
  • Oversee the integration of Salesforce with other systems and tools, ensuring seamless data flow and functionality across platforms.
  • Continuously assess and optimize existing Salesforce implementations to enhance performance, user experience, and operational efficiency.
  • Work closely with cross-functional teams, including sales, marketing, and operations, to gather requirements and translate them into technical specifications.
  • Address complex technical challenges related to Salesforce configuration, customization, and integration, providing innovative solutions that meet business needs.
  • Provide training and support for end-users, ensuring they can effectively utilize Salesforce to achieve their goals.
  • Keep abreast of Salesforce updates, features, and best practices, ensuring that LabConnect leverages the latest advancements in the platform.
  • Bachelor's degree in Computer Science, Information Technology, or a related field; Master's degree preferred.
  • 8+ years of experience with Salesforce development and architecture, including significant experience in a leadership role.
  • Deep understanding of Salesforce architecture, functionality, and best practices.
  • Proficiency in Apex, Visualforce, Lightning Components, and Salesforce APIs.
  • Experience with data modeling, integration, and security within Salesforce.
  • Strong analytical and problem-solving skills, with a focus on driving operational efficiency through technology.
  • Excellent verbal and written communication skills, with the ability to convey technical concepts to non-technical stakeholders.
  • Proven track record of leading and developing high-performing technical teams in a collaborative environment.
  • Salesforce certifications preferred.
  • Familiarity with Agile methodologies and project management practices are preferred.
  • Financial Security (base pay, 401k match and annual bonus eligibility)
  • Health Benefits beginning on date of hire
  • PTO plan plus 10 Paid Company Holidays and 1 day to Volunteer in your community
  • Short and Long-Term Disability, Life and AD&D
  • Career growth opportunities
  • Friendly and collaborative environment
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