Director, Sales Training and Commercial Enablement, MACI

Vericel Corporation • Burlington, MA

93d

About The Position

At Vericel Corporation, we are pioneers in advanced cell therapies for sports medicine and severe burn care, transforming patient lives through cutting-edge regenerative medicine. Our commitment to innovation, patient-centered focus, and scientific excellence drives us to develop groundbreaking treatments including MACI (knee cartilage repair), Epicel and Nexobrid (burn care). We are seeking a dynamic Sales Training and Commercial Enablement Director to join our team. In this role, you will be responsible for creating, organizing, and facilitating all facets of new hire and continuing educational curriculum for our Orthopedic Sports Medicine sales team (MACI). This local or remote role will identify the needs of the sales team through field rides and collaboration with Sales Leadership, offer direct coaching, and enhance training content to continue to build on our elite sales team. You will work cross functionally with Sales Leadership, Marketing, Compliance, Regulatory, and Sales Operations to help achieve sales and organizational goals. Measurements of success: Reduced onboarding time, improved sales performance and employee engagement. If you thrive in a collaborative, demanding environment, enjoy problem solving, teaching, and coaching, and want opportunities to gain experience across multiple areas of a commercial team, this position offers the chance to have a meaningful impact while developing as a training professional.

Requirements

• Bachelor of Science, Business, Business Administration, Instructional Design, or related field.
• 10+ years of sales training or field leadership experience in medical field, Device, MedTech, Biologics, or Pharmaceuticals.
• Strong analytical skills and proficiency with Excel.
• Experience with Microsoft Dynamics, Salesforce CRM, and Learning Management Systems such as Showpad or Allego.
• Excellent organizational skills and attention to detail, with the ability to manage multiple priorities.
• Ability to manage sensitive information with discretion and integrity.
• Exceptional communication/facilitation skills and ability to build strong relationships across levels.
• A proactive, problem-solving mindset with a balance of independence and collaboration.
• Experience in a fast-paced, growth-oriented environment.
• Ability to travel nationally 40 – 60% of the time.

Responsibilities

• Develop, plan, and implement new hire sales training program.
• Expert utilization of our learning management system (LMS), home office wet lab, and coordination with field sales leadership to effectively onboard recent sales team members to decrease the time from on-boarding to effectiveness.
• Develop, plan, and implement legacy sales training program.
• Run monthly small group training to advance the sales competency of our team members.
• Conduct field rides with new and tenured sales employees to ensure curriculum creates maximum sales impact in an efficient, compliant manner.
• Active participant to plan and implement both national and regional sales training meetings.
• When applicable, content creation and workshop facilitation required.
• Leverage knowledge of adult learning theory and instructional design principles in the development of all sales training and leadership development content.
• Identify and manage vendors to facilitate content creation.
• Partner closely with marketing and market access functions, in the implementation of all key tactical initiatives.
• Curate best in class leadership development vendors and content.
• Use sales enablement tools to facilitate continuous learning for leadership team.
• Enhance field sales business planning capabilities with Area Vice Presidents.
• Collaborate with Sales Leadership to design, train, and deploy the Field Sales Trainers.
• Build LMS to be best in class by engaging adult learners through multiple modalities.
• Ensure Challenger sales principles are infused with onboarding and legacy sales development.
• Work collaboratively with Marketing to develop commercial insights and deploy the Challenger champions to meet the needs of each region.
• Support Sales Operations needs with platform training and utilization of Movemedical, CRM, Digital Marketing Platform, Acuity MD, and MOTUS.
• Collaborate with Vericel HR team to streamline the mid and end of year evaluation process for the sales team.

Benefits

• Opportunity to influence the sales training process continuum for new and legacy sales employees.
• Part of the Commercial Excellence team that values innovation, ownership, and continuous improvement.
• Support for personal development and skill expansion.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Bachelor's degree
• Number of Employees: 251-500 employees