American Airlines Group-posted 9 months ago
Full-time • Director
Dallas, TX
Air Transportation

The Director of Sales Planning & Performance Analytics is responsible for shaping the strategic direction of the sales organization through data-driven insights. This position oversees the comprehensive analysis and interpretation of sales data, facilitating informed decision-making for target setting, resource allocation, and sales strategy. By providing actionable insights, the Director enables performance improvements, uncovers growth opportunities across corporate, agency, and international sales teams, and ensures alignment with broader strategic priorities.

  • Oversees the development and implementation of short-term and long-term sales plans to achieve the sales organization's revenue and growth targets, while achieving company profitability targets
  • Leads a multi-layered team to analyze sales data to identify trends, opportunities, and areas for improvement
  • Monitors strategic performance metrics like revenue share, discounts, and corporate customer and agency partner NPS
  • Oversees creation of dashboards, reports, and visualizations to provide actionable insights to sales teams and leadership, in partnership with Commercial Planning and Performance
  • Works cross functionally and aligns stakeholders to establish specific targets for sales functions and accounts
  • Builds relationships with business leaders at all levels within the Sales organization to understand what data and analytics are needed to most effectively reach broader organizational goals
  • Ensures continuous upskilling and provides development opportunities for talent in the organization, and is always recruiting future leaders for the organization
  • Bachelor's degree in Finance, Data Analytics, Statistics, or equivalent quantitative experience
  • 7 years of experience in leadership roles
  • 5+ years of experience in customer centric roles
  • Strong understanding of airline economics preferred
  • Travel Perks: You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
  • Health Benefits: Access to health, dental, prescription and vision benefits from day one.
  • Wellness Programs: Programs providing tools, resources and support for personal well-being.
  • 401(k) Program: Available upon hire with employer contributions after one year.
  • Additional Benefits: Employee Assistance Program, pet insurance, and discounts on hotels, cars, cruises and more.
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