Docusign-posted 8 days ago
$170,900 - $287,425/Yr
Full-time • Director
Hybrid • San Francisco, CA
5,001-10,000 employees

We are seeking a Strategy and Insights Lead to drive data-driven decision-making and operational excellence across our Sales and Partner organizations, while shaping strategy and alignment across the broader global Go-To-Market (GTM) ecosystem. Partnering with Sales, Partner, and Revenue leaders, this role translates strategy into execution — leveraging analytics, process rigor, and cross-functional collaboration to optimize performance across the entire GTM funnel (Marketing → Sales → Post-Sales). The ideal candidate brings a deep understanding of GTM motions, strong analytical and visualization expertise, and a proven ability to influence executive stakeholders through insight-driven storytelling. You will serve as the connective tissue between GTM, RevOps, Finance, and Data teams — ensuring cohesive planning, performance tracking, and execution across global regions. This is a high-impact role for a strategic operator who thrives at the intersection of data, strategy, and execution — driving clarity, consistency, and performance across a complex, fast-scaling commercial organization. This position is people manager role reporting to Vice President, Sales and Partnerships Strategy & Operations.

  • Own the end-to-end GTM funnel (Marketing → Sales → Post-Sales), tracking performance and driving continuous optimization across pipeline generation, conversion, and retention
  • Define and monitor key GTM KPIs, translating trends and insights into actionable recommendations for Sales, Partner, and Revenue leadership
  • Deliver proactive performance analytics to support CRO decision-making and regional execution
  • Act as a trusted advisor to Sales and Partner leaders, providing data-driven insights that influence strategy, territory planning, and investment decisions
  • Partner closely with Finance, RevOps & Data teams to align GTM analytics with broader business priorities, ensuring consistency in forecasting, goal-setting, and reporting
  • Develop executive-ready presentations and dashboards that clearly communicate performance drivers and business impact
  • Serve as the global coordination hub across regional Sales amp; Partner Operations teams, ensuring consistent execution of strategic initiatives, planning cycles, and operational processes
  • Drive alignment and collaboration between GTM, RevOps, Finance, Data, and Enablement teams, fostering a data-driven culture and shared accountability for results
  • Support CRO and leadership team in key business cadences, including QBRs, OKRs, forecasting calls, and strategic reviews — owning standardization, preparation, and cross-regional alignment
  • Build and maintain scalable, high-impact dashboards in Salesforce and Tableau, integrating data from multiple systems to support Sales and Partner analytics
  • Translate executive GTM priorities into measurable, data-driven workstreams that guide regional Sales and Partner Operations execution
  • Partner closely with the Sales Process, Enablement and IT teams on rollout and adoption of GTM processes, methodologies (e.g., MEDDPICC), and systems (e.g., forecasting platforms)
  • Champion continuous improvement in GTM data quality, reporting standards, and operational workflows
  • 15+ years of related experience with a Bachelor’s degree; or 12+ years and a Master’s degree; or a PhD with 8 years experience; or equivalent experience
  • Bachelor’s degree in Business, Economics, Finance, Data Analytics, or a related field
  • 7+ years of experience in GTM Strategy, Sales Operations, Revenue Operations, or Business Analytics roles within a high-growth SaaS or technology environment
  • Experience with a management role in Sales Partner Strategy and Insights
  • Experience leading a team of 5+ individuals, both direct and indirect reports
  • Experience with Salesforce, Tableau, and data visualization best practices, with the ability to synthesize complex data into intuitive, executive-ready dashboards and actionable business insights
  • MBA or advanced degree
  • Experience with analytical, operational and leadership skills
  • Ability to use professional concepts in developing resolution to critical issues
  • Experience working with senior management and other functional leaders to set the short- and long-range strategy and resource plans for multiple or all areas across the assigned function
  • Advanced leadership and management skills to set and manage the direction and work of experienced professionals working on complex deliverables
  • Experience with global or multi-region GTM operations, supporting both direct Sales and Partner channels
  • Ability to translate DocuSign's overarching strategy into a clear and compelling vision and strategic direction for Sales Partner Strategy and Insights
  • Ability to consistently and successfully lead and oversee execution across larger teams and more complex deliverables to achieve or exceed the area strategy
  • Ability to communicate in a manner that aligns larger teams and larger groups of partners and stakeholders on strategic, often highly complex initiatives
  • Demonstrated track record of leading teams and delivering cross-functional initiatives that balance strategic priorities with hands-on execution and deliver measurable business outcomes
  • Ability to influence senior leaders and drive strategic alignment through data-driven storytelling — connecting analytics to business strategy and execution across functions and regions
  • Familiarity with GTM forecasting platforms and data automation tools (e.g., Clari, Gong, Snowflake, or similar)
  • Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance.
  • Stock: This role is eligible to receive Restricted Stock Units (RSUs).
  • Paid Time Off: earned time off, as well as paid company holidays based on region
  • Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
  • Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
  • Retirement Plans: select retirement and pension programs with potential for employer contributions
  • Learning and Development: options for coaching, online courses and education reimbursements
  • Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events
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