Equinix-posted 3 months ago
$155,000 - $233,000/Yr
Full-time
Dallas Infomart Office DAI, TX
5,001-10,000 employees
Real Estate

This position reports to the VP, GTM Enablement and is responsible for creating a vision and strategy for the Enablement Services function which builds all global, role-based enablement learning programs, curriculum and content that is designed to accelerate GTM transformation across CRO. This individual is a thought leader who will develop a learning center of excellence, implementing external best practices to optimize our approach to enablement, instructional design, knowledge management, enablement delivery and reporting. This is someone who is responsible for translating CRO priorities and business requirements into actionable enablement that catalyzes GTM behavior change which helps drive revenue, improves the customer experience and increases productivity.

  • Responsible for putting in place a set of services which enable the global Enablement vision and strategy, for the highest priority roles across the CRO organization.
  • Lead two high performing teams of enablement professionals focused on developing exceptional quality content and platforms/services needed to engage the learner.
  • Translate enablement program designs and desired business outcomes into effective learning experiences that drive and measure behavioral change.
  • Re-envision enablement learning experiences, setting new industry standards that reflect thought leadership.
  • Own the relationship with senior executives across HR Org & Talent and DIO to propagate enablement best practices.
  • Use data-driven insights to evaluate the effectiveness of enablement programs, content, and curriculum.
  • Establish an operating model that optimizes tools and process to improve enablement quality.
  • Leverage AI-based tools and enablement platforms to transform the learning experience.
  • Establish industry leading practices for creating and delivering agile and adaptive learning experiences.
  • Develop a multi-year roadmap for knowledge centered service across multiple knowledge management platforms.
  • Manage GTM Enablement Service teams' performance by motivating, engaging, and providing coaching.
  • Drive the people development strategy including location-based initiatives.
  • Provide leadership and guidance for escalations to other GTM Ops and business stakeholders.
  • Challenge existing Enablement Services teams' managed processes and learning experience tools.
  • 15+ years in enablement, including instructional design, platforms, and leading teams.
  • Experience working with GTM motions and Support functions in high tech spanning Sales, Channel and Care.
  • Effective building and executing global strategies.
  • Experience building strong relationships with senior leaders across organizations.
  • Proven track record driving and influencing executive decision making.
  • Experience driving innovative approaches to enablement.
  • Proven ability to marry strategy to practical, results-driven execution.
  • Experience collaborating cross-functionally with various departments and stakeholders.
  • Expert in diverse enablement modalities, best practices and emerging enablement trends.
  • Experience working in a fast paced, dynamic, entrepreneurial environment.
  • Experience of change management and driving strategic change.
  • Employee Assistance Program available to all employees.
  • Health, life, disability and voluntary insurance plans.
  • Retirement plan contributions.
  • Accrued Paid Time Off (PTO) and various paid holidays.
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