Director, Sales Operations, Tom Ford Beauty, Balmain, Jo Malone London, Aramis NA

Estee Lauder•New York, NY

44d

About The Position

Strong retail business manager with extensive experience developing/managing retail & net plans/estimates, evaluating stock & sales plans & trade inventory. Responsible for the oversight on delivering gross to net shipment plans & executing against return objectives & reductions. Works with Account Mgmt to set/revise retail & gross shipment estimates. Helps to support overall brand strategy through quantitative input. Assists Head of Sales Ops. in setting planning policies, strategic priorities, & processes. Collaborates closely with DP & Supply to ensure that inventory needs are being anticipated and met.

Requirements

10+ years of relevant work experience
Strong Analytical and Business acumen
Strong negotiation, interpersonal and communication skills
Strong excel, word, powerpoint, Mi9, and DWH, skills
Self-starter, detail oriented with strong organization skills, adept at problem solving
Flexible mindset, with the ability to shift focus, multi-task and prioritize requirements

Nice To Haves

Previous experience as a buyer/inventory planner a plus

Responsibilities

Prepare Account level Retail, Gross Shipments, returns, estimates for door closings/openings and other financial estimates for total brand with Head of SOPS, AM, Finance & GM
Prepare and issue templates to the field to develop annual retail sales targets by door
Roll up entire account level plans, analyzing R&O between account and brand level category plans
Strong ability to work with Head of SOPS, AM, Marketing and GM to align on brand's final plan and the investment needed to fulfill plan
Evaluate and provide feedback to planners on Brand Stock and Sales plans by account, roll up to brand level, including returns, markdowns, etc
Provide direction to AM & planners to ensure optimal management of inventory levels. Review monthly account performance metrics (e.g., WOS, counter service levels, fill rates, inventory turn) to ensure optimization of trade inventory. Guide phase-ins, phase-outs, discos, returns, DIFs, testers, adjustments and markdowns, with focus on proactively minimizing returns and DIFs
Reviews excess inventory with supply and AM to help develop plans to reduce excess
Oversees plan and execution of returns, and promo/launch/set forecasts
Works with IBP to ensure forecasts are accurate based on brand & account plans
Support AM in door productivity & staffing analyses
Assists monthly LE process, including Retail Sales & Gross Shipments, returns and etc; gathers input from AM/planners to develop Shipment plans & helps identify R&O's
Compile and report weekly/monthly sales results v PL, LE & LY. Facilitate weekly brand review to identify retail, shipment and sales reduction R&O's. Collaborate with AM on commentary for reporting purposes
Drives monthly templates coordination: ELTA, IR, BRM, etc
Structures feedback from AM/planners to shape sales outlook on demand plan forecast
Participates in consensus reviewing impacts of programs, sales, supply and demand planning forecasts; calls out supply R&O
Leads more detailed SKU alignment meeting between AM, Supply and DP to discuss impact at SKU level of current sales, in-stock levels at POS, etc. to align brand, DP and supply forecasts at granular level
Participate in NPL forecasting process/timeline across brand collaborating between AM/Mktg/IBP teams/Global to ensure proper ambition, benchmarking and retailer data is used. Enforce financial rigor in conjunction with maximizing opportunity
Lead the end-to-end NPL/Set launch process, providing strategic direction and oversight to ensure seamless coordination between Inventory Mgr, Event Management, Marketing, and Account Management teams
Build and maintain strong partnerships with CRSM, Event Management, and DP to anticipate demand, mitigate risks, and secure inventory well ahead of shipment timelines, enabling on-time launches and maximizing market impact
Develop effective and efficient processes to support the Head of SOPS & AM in developing realistic, aggressive, and profitable account level plans
Stays up to date with new systems to continuously revise processes, level of planning to drive business insights and develop stronger, accurate and more aggressive plans

Benefits

The Estée Lauder Companies offers a variety of benefits to eligible employees, including health insurance coverage, wellness and family support programs, life and disability insurance, retirement savings plans, paid leave programs, education-related programs, paid holidays and vacation time, and many others. Many of these benefits are subsidized or fully paid for by the company.

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