Director, Sales Operations

Awardco • Lindon, UT

11d

About The Position

Awardco is reimagining the workplace to be more rewarding, supportive, and fun for everyone. As a leader in the Revenue Operations department, you will architect the complex, multi-faceted processes that drive our global sales engine. You will utilize quantitative reasoning and SaaS business acumen to manage territory planning and execution with precision. By balancing high EQ with technical leadership, you will ensure our go-to-market teams are aligned and scalable as we continue our mission to help employees love where they work.

Requirements

• Quantitative Logic: Exceptional ability in quantitative reasoning and "systems thinking" regarding complex, multi-faceted processes.
• Territory Expertise: Significant experience in Territory and Quota Planning within a high-growth SaaS environment. Preferably with experience in geographic and/or industry vertical territory structures.
• SaaS Acumen: Extensive experience in Sales Operations with a deep understanding of SaaS business drivers, key metrics such as ACV, ARR, GRR, NRR, Win Rate, etc. and recurring revenue.
• Leadership & Influence: Demonstrated ability to influence senior stakeholders and lead through high emotional intelligence (EQ).
• Domain Depth: IC-level expertise in at least two areas: Sales Forecasting, Sales Territory & Quota Planning, Marketing Ops, or SDR/Business Development Ops.
• Communication Skills: Ability to distill complex process-oriented concepts into simple, persuasive narratives for diverse audiences.
• Educational Background: Bachelor’s degree in a field requiring heavy analytical rigor, such as Business, Finance, or Economics.
• Cultural Alignment: A passion for the employee experience and a desire to solve the complex challenges of a rapidly growing company.

Nice To Haves

• Strategic Planning: Preferred experience building "top-down" and "bottom-up" sales capacity models for scaling organizations.
• Advanced Analytics: Proficiency in data visualization and CRM architecture (Salesforce) to manage complex data sets.

Responsibilities

• Revenue Process Architecture: Design and optimize end-to-end sales processes, accounting for complex interaction effects across the lead-to-cash lifecycle.
• Territory & Quota Planning: Lead the annual and mid-year territory planning process, ensuring equitable distribution of market potential. Develop and own capacity, coverage, geographic and product expansion models
• Sales Forecasting: Establish and maintain high-integrity, predictive forecasting models to provide executive leadership with accurate revenue visibility.
• Strategic Alignment: Partner with Sales leadership to translate high-level business goals into actionable operational workflows.
• Cross-Functional Leadership: Collaborate with Marketing and SDR operations to ensure seamless handoffs and optimal funnel velocity.
• Data Integrity: Use quantitative reasoning to audit pipeline & sales data, identifying bottlenecks and proposing data-driven solutions.
• Change Management: Drive the adoption of new sales methodologies and tools through effective communication and influence.
• SaaS Metrics Oversight: Monitor and report on key SaaS health indicators, including CAC, LTV, quota attainment, rep productivity, and sales capacity.
• Executive Reporting: Prepare performance insights for the VP of Revenue Operations to guide critical investment decisions.
• Team Development: Mentor a team of operations professionals, fostering a culture of intellectual curiosity and high EQ.

Benefits

• We have a revolutionary, client-approved product.
• One of the fastest growing companies in the nation: 3x Inc. 500, 2x Deloitte Technology Fast 500, 2x Mountain West Capital Network Fast 100, 3x Fast 50 (Utah Business), and 3x UV50 Fastest Growing Companies (BusinessQ), to name just a few.
• Great Place to Work certified, ranked in Inc. Best Workplaces, one of the Best and Brightest companies to work for, and ranked on the Salt Lake Tribune's Top Workplaces.
• Backed by renowned investors, both local and national.
• Awardco is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
• Awardco is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

What This Job Offers

• Job Type: Full-time
• Career Level: Director