Director Sales Operations & Enablement

Wellmark Blue Cross and Blue Shield • Des Moines, IA

226d

About The Position

Join Wellmark as the Director of Sales Operations & Enablement and play a key role in transforming how we engage with internal and external sales agents, and partners across our sales and distribution channels. In this high-impact role, you'll work with key sales executives to define the vision and roadmap for strategic sales initiatives, bringing clarity to complex challenges, advocating for the customer, and ensuring every initiative aligns with meaningful business outcomes. You'll lead and collaborate with cross-functional teams using Agile principles to prioritize, develop, and deliver solutions that elevate the customer journey, improve sales performance, and drive measurable growth. From shaping long-term strategies to guiding investment decisions, you'll influence how we innovate and compete in an evolving market. We're seeking a forward-thinking leader with a track record of defining value, navigating ambiguity, and achieving results. You bring clarity to execution, lead through influence, and turn strategic vision into tangible outcomes.

Requirements

• Bachelor's degree or direct and applicable work experience.
• Minimum of 7 years of demonstrated success leading complex, successful cross-functional strategic programs.
• 5 years of demonstrated broad-based healthcare and/or sales and distribution background.
• Demonstrated leadership experience, including building/developing high performing teams.
• Skilled in agile processes and principles, including documentation of features, user stories, and acceptance criteria.
• Demonstrated ability to communicate how their current requirements align to the business strategy.
• Advanced process improvement skills.
• Demonstrated financial acumen.
• Ability to prioritize roadmaps and the vision for responsible area of product.
• Exhibits strong consulting, communication, collaboration, and interpersonal skills.
• Strong negotiation, facilitation and influencing skills.
• Strong critical thinking skills.
• Self-starter who works well under pressure while remaining adaptable.
• Ability to identify risks, determine root causes, and introduce and implement solutions.
• Proficient with Microsoft Office and other web-based applications.

Nice To Haves

• Master of Business Administration (MBA).
• Health insurance industry experience.
• Agile and/or lean product management competencies, including SAFe agile certification.

Responsibilities

• Define, lead, and prioritize the product vision and strategic priorities for sales and distribution channels.
• Provide strategic direction and leadership for a team that supports Wellmark divisional strategy and goals.
• Oversee the review and analysis of market trends for sales and distribution channels.
• Accountable for leading the team in the development of metrics that define the value of sales and distribution strategic initiatives.
• Lead the development of business cases for sales and distribution strategic initiatives.
• Responsible for the financial performance of the sales and distribution strategic initiatives.
• Collaborate and influence cross-functionally with other areas such as technology, finance, legal, compliance, marketing, client solutions.
• Utilize expertise to lead others in the development of deep understanding of internal and external sales experiences.
• Other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Insurance Carriers and Related Activities
• Education Level: Bachelor's degree