Director, Sales Engineering - Pharmacy Management

Inovalon • Canonsburg, PA

96d • $149,100 - $175,000

About The Position

The Director, Sales Engineering position provides management oversight and leadership to the sales engineers to ensure staff are properly trained on all our products, services and methodologies and that the sales organization is supported to achieve success.

Requirements

• Minimum of 5 years of experience managing people preferably in a training or process improvement environment in a health care setting.
• Minimum of 2 years of experience working in a Health Care SaaS environment.
• Strong leadership skills.
• Excellent verbal, written and presentation skills.
• Excellent PC computer skills (Salesforce, Tableau, Word, Excel, PowerPoint, Outlook).
• Ability to be collaborative, influential and manage people who are not direct reports.
• Effectively communicate, present information and respond to managers, employees, customers, and clients in an intelligent, clear, concise, professional and grammatically correct manner.
• Proven track record of influencing, and relationship building skills that inspire trust and quickly build credibility between key stakeholders.
• Ability to work in a fast-paced environment.
• Ability to carry out supervisory responsibilities in accordance with company policies.

Nice To Haves

• Master’s degree preferred.

Responsibilities

• Maintain a team culture that fosters results, teamwork, accountability, trust, quid pro quo, role-based fluency, anticipation, curiosity, hard work, professional brand and brilliant communication skills.
• Lead and manage the team that serve as product and industry subject matter experts to assist the sales team via product demos, technical discussions, value engineering, questions and more, to meet or exceed the company’s Annual Operating Plan.
• Lead and manage the team that designs and delivers product training for Sales new hires, existing Sales employees and our account management and customer retention teams.
• Lead and manage the team that supports Marketing in a capacity of product and industry subject matter expertise, ranging from offering campaign ideas to drive marketing qualified leads, review of content (for accuracy), delivering webinars, staffing trade show booths and other industry events.
• Maintain strong relationships with other SAO leaders in Commercialization, Enablement, Analytics and Sales Operations, as well as all Sales leaders and leaders of all other functional areas.
• Ensure the sales engineers design, deliver and continuously refresh all new hire training and product reference materials, working with product managers, engineers and operations training staff.
• Ensure the sales engineers assist sales leaders in addressing any under-performing sales account executives via additional product training, sales training, sales coaching and other techniques to elevate skill.
• In partnership with sales leadership and sales training, inspect calls and determine needed refresher courses, mini workshops, or other training formats.
• Ensure the Sales Demo site is properly maintained and tested by sales engineers upon each product release.
• Act as primary point of contact (for sales engineering) for all acquisitions and new Performance Based Partnerships.
• Support new product launches and product releases by collaborating with Product Management and Product Commercialization.
• Continuously seek and support new approaches, practices and processes to improve the efficiency of services offered.
• Manage and mentor your team to help them achieve their full potential.
• Other projects and duties as assigned.

Benefits

• Health insurance
• Life insurance
• Company-paid disability
• 401k
• 18+ days of paid time off
• Performance-based incentives

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: Bachelor's degree
• Number of Employees: 1,001-5,000 employees