Director, Sales Effectiveness and Learning

HD Supply

136d

About The Position

This is a leadership role focused on maximizing sales team performance through strategic enablement programs. This includes developing and implementing training, content, and tools to enhance sales processes, improve team skills, and improve seller effectiveness. Leads a team of facilitators and instructional designers who are responsible for sales enablement programs to increase the efficiency, productivity, and engagement of sales associates, including sales technology. You will also collaborate with cross-functional teams to address gaps and improvement opportunities in the selling process. You will have 3 direct reports.

Requirements

• Minimum 5+ years of sales operations, sales training, and/or sales enablement.
• Organizational design experience.
• Expertise in Adult Learning, Instructional Design, Sales Processes, and sales enablement tools (i.e. Salesforce).
• Excellent communication, presentation, and interpersonal skills.
• The ability to evaluate sales performance and establish competencies and assessment frameworks.
• Tech-savvy; familiar with various systems and tools for training.

Responsibilities

• Creates and manages sales enablement programs to increase the efficiency and productivity of sales associates.
• Collaborates with cross-functional teams to address gaps and improvement opportunities in selling processes.
• Oversees the implementation and change enablement of sales processes and practices in the field.
• Leads and supports organizational design, redesign, and restructuring efforts across the sales organization.
• Establishes competency and assessment frameworks to evaluate the performance and skill sets of sales associates.
• Assists in the creation and adaptation of company orientation materials and onboarding programs, including creating sales enablement content for new hires.
• Partners with field sales leaders to develop and reinforce associate selling skills through education, observation, mentorship, and motivation.
• Works with sales leadership to create development plans for associates with additional training needs.
• Interprets sales data and recommends strategies to drive desired behaviors and outcomes.
• Conducts needs analyses and develops resources to address gaps and improvement opportunities in selling processes.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees