Director, Safety and Security

Mass General BrighamNorthampton, MA
20hOnsite

About The Position

Responsible for overseeing safety and security operations, ensuring a secure environment for patients, visitors, and staff. Leads the development and implementation of safety protocols, security measures, and emergency response plans to protect the hospital's assets and promote a safe healthcare environment.

Requirements

  • Bachelor's Degree Criminal Justice required or Bachelor's Degree Security required or Bachelor's Degree Related Field of Study required
  • Experience in safety and security management 5-7 years required
  • Experience in a leadership role within a healthcare setting 3-5 years required
  • Knowledge of safety and security protocols, risk management strategies, and emergency response planning.
  • Strong leadership and team management abilities.
  • Excellent problem-solving skills for incident response and threat management.
  • In-depth knowledge of security technology and systems (CCTV, access control, etc.).
  • Effective communication skills for coordinating with hospital leadership and external agencies.
  • Ability to stay calm under pressure and handle emergency situations efficiently.

Responsibilities

  • Develops and implements security policies and procedures to ensure the safety of all hospital personnel, patients, and visitors.
  • Manages the day-to-day operations of the hospital's security staff, including hiring, training, and scheduling.
  • Monitors and enforces compliance with safety regulations, ensuring the hospital meets all local, state, and federal safety requirements.
  • Coordinates emergency response and preparedness plans, conducting drills to ensure staff readiness for various scenarios.
  • Collaborates with hospital leadership to assess security risks and recommend improvements to safeguard the hospital’s physical and operational assets.
  • Investigates and reports on security incidents, including theft, assault, and unauthorized access, ensuring appropriate follow-up actions are taken.
  • Maintains and updates security systems, including surveillance cameras, access control systems, and alarm systems.
  • Liaises with local law enforcement and emergency services as necessary to address security concerns and emergencies.
  • Oversees the development of security awareness programs for staff and visitors, promoting a culture of safety.
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