Director, Ronald McDonald House Communications

McDonald's Corporation•Chicago, IL

1d•Hybrid

About The Position

McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. As the global leader in the foodservice industry, our legacy of innovation and hard work continues to drive us. From drive-thru updates to delivery to mobile order and pay, we are innovating quickly and growing. Joining McDonald's means thinking big and preparing for a career that can have influence around the world. At McDonald’s, we see every day as a chance to create a positive impact. We lead through our values centered on inclusivity, service, integrity, community, and family. From the support of Ronald McDonald House to our Youth Opportunity project and sustainability initiatives, our values keep us dedicated to using our scale for good: good for our customers, people, industry, and the planet. We also offer outstanding benefits including a sabbatical program, tuition assistance, and flexible work arrangements. We are an equal opportunity employer committed to the diversity of our crew members, staff, operators, and suppliers. We promote an inclusive work environment that creates feel-good moments for everyone. We are interested in people who enhance our company culture: Does this role interest you? We encourage you to apply even if you don’t meet every single requirement!Ronald McDonald House® is an independent, nonprofit 501(c)(3) organization that cares for families when they have children who are ill or injured. Through a global network of 250+ independently operated Chapters in 60+ countries and regions, we surround families with the resources, services, and support they need—removing barriers so families can be at the heart of their child’s care and ensure the best possible health outcomes. Ronald McDonald House strives to be part of the solution to the challenges families face when a child needs healthcare, whether that means staying close to a hospitalized child, remaining together while a child undergoes treatment far from home, or accessing essential medical and dental care in underserved communities. Ronald McDonald House Global employees enjoy a hybrid work model, spending part of the week connecting with colleagues at McDonald’s global headquarters in Chicago’s West Loop. For more information, visit ronaldmcdonaldhouse.org.

Requirements

Bachelor’s degree in Communications, Public Relations, Journalism, or related field
10+ years of progressively responsible experience in communications, including at least 5 years in leadership roles in complex, global organization.
Demonstrated success in developing and implementing integrated communications strategies across multiple channels.
Experience in media relations, executive communications, and crisis management at a global scale.
Strong understanding of digital and social media trends and platforms.
Excellent written, verbal, and presentation skills, with the ability to tailor messages for diverse audiences.
Cross-cultural communication skills and experience working with diverse stakeholders across geographies.

Responsibilities

Define and lead the global communications and PR strategy.
Serve as a senior advisor to executive leadership.
Guide and empower managers responsible for internal and external communications.
Build, develop, and inspire a high-performing global team.
Establish measures of success for communications impact.
Provide strategic direction for executive, Board, and system-wide communications.
Ensure organizational priorities are clearly and consistently communicated across the global network and with donors/key external stakeholders.
Shape the content and messaging strategy for global team meetings and leadership engagements.
Set the strategy for external positioning, media engagement, and brand visibility, including strategy and support for executive engagement and visibility.
Strengthen the organization’s presence across media channels, including social and digital platforms.
Build and steward relationships with global media and external stakeholders.
Oversee crisis communications strategy and preparedness.
Advise leadership on sensitive issues and high-stakes situations.
Ensure the organization responds effectively to protect and enhance reputation.
Partner with fundraising and program teams to align communications with organizational goals as integrated annually in a master case for support as well as other communications.