Director, Revenue Operations

CLEAR - Corporate•New York, NY

8h•$150,000 - $190,000•Onsite

About The Position

Have you ever had that green-light feeling? When you hit every green light and the day just feels like magic. CLEAR's mission is to create frictionless experiences where every day has that feeling. With more than 30+ million passionate members and hundreds of partners around the world, CLEAR’s identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or right on your phone, CLEAR connects you to the things that make you, you - unlocking easier, more secure, and more seamless experiences - making them all feel like magic. We’re looking for a strategic and execution-oriented Director, Revenue Operations to lead and scale the operational backbone of our B2B organization. Sitting within B2B Operations, this role will own the strategy, architecture, and optimization of our revenue systems, processes, and analytics across Sales, Customer Success, and Marketing. You will serve as a key partner to B2B leadership, driving operational rigor, scalable infrastructure, and data-driven decision-making to accelerate revenue growth. You will define the roadmap for revenue systems, lead cross-functional initiatives, and build the foundation for long-term scale.

Requirements

8+ years in B2B Revenue Operations or Sales Operations in a high-growth environment.
Strong analytical skills with the ability to translate data into business outcomes.
Ability to operate at both strategic and tactical levels – from executive dashboards to workflow configuration.
Strong cross-functional leadership skills with experience influencing senior stakeholders.
Comfortable getting hands-on in systems, whether configuring Salesforce, troubleshooting an integration, or running a data load

Nice To Haves

Salesforce administrator certification (or equivalent hands-on configuration experience with objects, fields, page layouts, validation rules, and flows) strongly preferred.
Experience with integration/middleware platforms (Workato, Tray, MuleSoft) and data tools (Data Loader, Datarama, or similar).
Experience with territory planning, quota modeling, and compensation plan operationalization.
Experience collaborating with external consulting partners on system architecture and strategic initiatives, while maintaining internal ownership of day-to-day operations.

Responsibilities

Define and execute the B2B Revenue Operations roadmap in alignment with C1 growth objectives
Act as a strategic partner to B2B leadership on forecasting, pipeline health, performance metrics, and operational investments.
Establish scalable processes that improve conversion, velocity, forecasting accuracy, and revenue predictability at scale.
Lead the redesign of Salesforce to support complex B2B sales motions, with hands-on responsibility for system configuration, reports, and dashboards
Architect and optimize the full revenue tech stack (Salesforce, Outreach, ZoomInfo, HubSpot, Gong, LinkedIn Sales Navigator, etc.)
Maintain data quality (deduplication, enrichment, normalization), build and evolve reporting frameworks, and troubleshoot integration issues across the revenue tech stack when they arise.
Create and maintain internal documentation, runbooks, and training materials; support enablement sessions for sales and marketing team on system changes and new processes
Define and manage the end-to-end lead lifecycle, including routing logic, lifecycle stage definitions, and handoff processes between Marketing and Sales