Director, Revenue Operations

H1

116d • $160,000 - $190,000

About The Position

At H1, we believe access to the best healthcare information is a basic human right. Our mission is to provide a platform that can optimally inform every doctor interaction globally. This promotes health equity and builds needed trust in healthcare systems. To accomplish this our teams harness the power of data and AI-technology to unlock groundbreaking medical insights and convert those insights into action that result in optimal patient outcomes and accelerates an equitable and inclusive drug development lifecycle. The Commercial Operations team plays a pivotal role in driving H1’s revenue engine. We ensure our Commercial teams (Business Development, Sales and Customer Success) have the tools, processes, and insights they need to operate efficiently and effectively. As the Director of Revenue Operations, you will provide strategic direction and execution of critical commercial operations activities. You’ll partner with Commercial Leadership and cross-functional teams including Finance, Accounting, Recruiting, Enablement, and Marketing to ensure that our commercial teams make informed decisions, operate efficiently, and consistently hit their targets. You will own and optimize core revenue processes—including forecasting, pipeline management, territory design, and deal governance—while driving innovation and scalability across the go-to-market organization. Through data-driven insights, operational excellence, and cross-functional alignment, you will enable H1 to achieve ambitious growth goals and build a durable foundation for long-term success.

Requirements

• 8+ years of progressive revenue operations experience, in a B2B SaaS organization; previous experience in front-line Sales or Customer Success and/or healthcare and life sciences experience, a plus.
• Proven success supporting annual commercial planning, territory and quota design, compensation planning, and forecasting.
• Exposure to best practice workflows in GTM Tools (e.g., Salesforce, Tableau, Salesloft, ZoomInfo, LinkedIn Sales Navigator) and the application of AI to GTM roles.
• Highly analytical, outcome-driven and detail-oriented.
• Ability to navigate ambiguity, distill complexity, and influence stakeholders, from individual contributors all the way up to executives.
• Strong cross-functional collaboration skills with a 'customer first' mindset.

Responsibilities

• Lead annual commercial planning efforts including territory design, account assignment, quota setting, and commission planning across all revenue functions.
• Own and evolve H1’s forecasting process to deliver accuracy, transparency, and actionable insights for leadership.
• Leverage analytics to determine how to improve commercial processes (e.g., sales methodology, opportunity management, customer health scoring) and implement best practices that improve productivity, scalability, and overall revenue performance.
• Partner with Sales Leadership, Legal, and Finance to oversee commercial terms, ensure compliance with pricing and discounting policies, and manage escalated deal reviews for large or strategic opportunities.
• Improve the outcomes of commercial workflows by identifying and implementing AI-driven technologies that enhance forecasting, productivity, and general commercial team effectiveness.
• Design dashboards and reporting frameworks that provide executives and frontline teams with clear visibility into performance and trends.
• Collaborate closely with our Commercial Operations teammates in Systems and Enablement to implement new processes, tools, and methodologies that accelerate adoption and enhance revenue outcomes.
• Align Marketing, Sales, and Customer Success around shared metrics and processes to ensure a seamless customer journey from initial engagement through renewal and expansion.

Benefits

• Full suite of health insurance options, in addition to generous paid time off.
• Pre-planned company-wide wellness holidays.
• Retirement options.
• Health & charitable donation stipends.
• Impactful Business Resource Groups.
• Flexible work hours & the opportunity to work from anywhere.
• The opportunity to work with leading biotech and life sciences companies in an innovative industry with a mission to improve healthcare around the globe.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Number of Employees: 251-500 employees