Director, Revenue Operations (ROPS)

DaVita Kidney Care

138d • $110,100 - $161,700

About The Position

DaVita is seeking a dynamic and results-driven Director of Revenue Operations (ROPS) to lead the strategic transformation of our cash posting and reconciliation functions. This experienced leader will oversee day-to-day operations, set strategy, and drive efficiency across all cash-related processes. In addition, this leader will oversee the implementation of new technology and drive organizational strategies to streamline revenue cycle processes. This is a high-impact role with visibility across finance and revenue cycle operations, where success will directly improve our cash flow performance and overall financial health.

Requirements

• Bachelor's degree required, Master's degree preferred.
• Minimum of five (5) years of related experience required.
• Experience implementing complex systems and technology solutions that span across multiple geographies along with proven change leadership.
• Experience with strategic planning and implementation of large, complex new initiatives.
• Strong knowledge and experienced practice with process improvement and project management methodologies, techniques, and processes.

Responsibilities

• Oversee all cash posting, reconciliation, and related processes, ensuring timeliness, accuracy, and compliance.
• Define and execute strategies to streamline cash operations, improve automation, and reduce processing delays.
• Lead the design, selection, and implementation of a new cash posting tool, ensuring seamless integration with existing systems.
• Champion adoption of new technologies and processes through clear communication, training, and stakeholder engagement.
• Establish and monitor KPIs, create reporting dashboards, and drive continuous improvement initiatives.
• Partner with accounting, IT, and finance leaders to ensure alignment and smooth cash flow management.
• Build, mentor, and empower a high-performing team that operates with accuracy, accountability, and a customer service mindset.
• Collaborate across the village enterprise to drive results with key partners.

Benefits

• Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out.
• Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more.
• Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees