Director Retail Operations

AcostaLewisville, TX
30d

About The Position

The Director of Retail Operations is responsible for understanding, implementing and enforcing the retail process. The position must deliver consistent leadership that will ensure the quality of our product and the development of our people while maximizing financial contribution.

Requirements

  • Bachelor’s Degree from a four-year college or university and two year’s related experience and/or training; or equivalent combination of education and experience.
  • PC and SalesTrak NG proficiency; working knowledge of Word, Excel, PowerPoint and Outlook
  • A valid drivers’ license is required.

Responsibilities

  • Ensure quality by training and developing Retail Operations Managers on company process, policies, procedures and position responsibilities.
  • Maximize geography contribution margin by having the right people, in the right place, following the process.
  • Develops and maintains a strong working relationship with management, of the following areas; Divisions, Field Support, Recruiting, Training, Human Resources and Client Services.
  • Consistently communicates operational performance of your area in a timely manner with CROSSMARK associates.
  • Leads and develops the planning and implementation of retail training.
  • Prepares and submits to management all required paperwork on a timely basis.
  • Recruits, interviews and hires for management positions.
  • Inspects company equipment on a regular basis to ensure proper maintenance.
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