Director, Retail Employee Experience

Levi Strauss & Co. • San Francisco, CA

91d • $144,800 - $219,300

About The Position

At Levi Strauss & Co., we’re looking for a highly strategic and experienced Director of Retail Employee Experience to redefine the employee experience for our retail teams. This role will lead the vision, strategy, and execution for all retail-facing communications and learning and development initiatives, directly impacting the engagement, growth, and effectiveness of over 5,000 employees across the US and Canada. As a leader in a highly visible role, you'll partner with senior leadership to build a culture where employees feel informed, supported, and empowered to succeed. This position reports to the Senior Director, US Retail & Omni Channel Operations and will manage a team of five direct reports.

Requirements

• 7-10 years of experience in communications, learning and development, or a related field.
• Proven track record of creating and implementing large-scale training and communication strategies.
• Strategic leader with the ability to influence and partner with all levels of management and employees.
• Excellent written and verbal communication skills.
• Exceptional project management, organizational, and change management skills.
• Strong understanding of learning management systems and communication platforms.
• Bachelor's Degree required.

Responsibilities

• Develop and execute a comprehensive communication and learning strategy that aligns with business goals.
• Lead the overall communication strategy and content development for all retail stores.
• Create and deliver high-impact presentations, speeches, and videos for senior leaders.
• Own and manage all field events and conferences.
• Develop a comprehensive recognition and contest strategy that motivates and inspires retail teams.
• Build and oversee a robust learning and development program for all levels of the retail organization.
• Leverage data, insights, and feedback to continuously improve training programs.
• Evaluate and improve team processes for efficiency, accuracy, and consistency.
• Oversee communication and learning management systems, partnering with global teams.
• Mentor, inspire, and develop a team of five to execute the strategy.

Benefits

• Base pay and incentive plans.
• 401(k) matching.
• Paid leave.
• Health insurance.
• Product discounts.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees