Director, Recipient Experience
O.C. Tanner•Salt Lake City, UT
435d
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About The Position
The Director of Recipient Experience at O.C. Tanner is responsible for leading a global team that provides exceptional support and service to clients through various communication channels. This role focuses on enhancing the employee experience by implementing effective processes, resolving escalations, and fostering strong relationships within the team and organization. The director will also drive continual improvement and ensure the team meets service level agreements while developing team members for career growth.
