Director, Quality

AllegionCarmel, IN
4dHybrid

About The Position

Creating Peace of Mind by Pioneering Safety and Security At Allegion, we help keep the people you know and love safe and secure where they live, work and visit. With more than 30 brands, 12,000+ employees globally and products sold in 130 countries, we specialize in security around the doorway and beyond. Additionally, in 2024 we were awarded the Gallup Exceptional Workplace Award, which recognizes the most engaged workplace cultures in the world. Director, Quality-Carmel, IN (Hybrid) At Allegion, we are driven by a bold vision: redefining safety while empowering our employees to thrive. When you join our team, you become part of a culture that values innovation, purpose, and excellence. This role offers the benefits of our dynamic hybrid work model—combining in-person collaboration for meaningful moments with the flexibility of remote work. Since hybrid arrangements can vary based on the needs of the individual, team and business, your talent acquisition partner will provide specific hybrid details about this role. We are committed to fostering a healthy work-life balance and building meaningful connections, ensuring you have the tools, resources, and support needed to excel in any environment. Together, we’ll unlock your potential and create a lasting impact. While this is the current structure and we currently have no plans to change, we reserve the right to make changes to the hybrid schedule as needed at the Company’s discretion. Qualified candidates must be legally authorized to be employed in the United States. The company does not intend to provide sponsorship for employment visa status (e.g., H-1B, TN, etc.) for this employment position. Job Summary: Reporting to the Vice President, Global Supply Chain and Operations Support, the Director, Quality will provide leadership and strategy for enterprise-wide quality assurance, standards, and best practices. This role will architect and drive a unified quality vision for Allegion, ensuring global alignment and continuous improvement across all business units and manufacturing sites. The Director, Quality will collaborate closely with business and plant leadership to influence quality culture, capability, and results.

Requirements

  • Bachelor’s degree in engineering or related field required.
  • 10+ years of progressive experience in quality leadership roles within manufacturing, with demonstrated success building and leading Centers of Excellence or similar enterprise-wide functions.
  • Advanced knowledge of Lean, Six Sigma, APQP, FMEA, ISO standards, and statistical problem-solving tools.
  • Experience influencing and collaborating across a matrixed, multinational organization.
  • Proven ability to drive change, build consensus, and develop high-performing teams.
  • Strong business acumen, excellent communication, and stakeholder management skills.
  • Experience working with all organizational levels and multinational teams.
  • Willingness to travel up to 25% as required.

Nice To Haves

  • Master’s degree in engineering or supply chain preferred.

Responsibilities

  • Lead the design and deployment of Allegion’s global quality strategy, standards, and policies—serving as the “voice of quality” throughout the organization.
  • Provide quality support for New Product Development projects by deploying Advanced Product Quality Planning (APQP) methods.
  • Formalize and drive rigor in advanced quality engineering support for key business areas ensuring robust quality practices and successful product launches.
  • Provide the organization with accessible quality systems processes, best practices, and methodologies to support plant and supplier quality systems.
  • Drive the adoption of best-in-class quality systems, methodologies, and tools (e.g., Lean, Six Sigma, APQP, FMEA), instilling a prevention-focused, innovative quality culture.
  • Establish, communicate, and monitor enterprise-wide quality KPIs; report progress and insights to senior leadership.
  • Provide expert guidance and governance to plants and functional partners on quality assurance and risk mitigation.
  • Organize and drive cross-site communication and collaboration.
  • Lead the identification, sharing, and adoption of best practices and lessons learned across Allegion’s global operations.
  • Support compliance with external standards (e.g., ISO 9001) and regulatory requirements; oversee internal and external audit strategies and continuous improvement initiatives.
  • Partner closely with plant quality managers, operations, engineering, supplier quality, supply chain, and product management to align and execute quality initiatives.
  • Collaborate with operations, engineering, and product management to facilitate cross-functional problem-solving and root cause analysis for complex quality challenges, including manufacturing, product, and customer-related concerns and escalations.
  • Lead a high-performing team of corporate quality professionals.
  • Mentor and develop site quality managers.
  • Champion digital transformation and adoption of new technologies to advance quality performance and operational excellence.

Benefits

  • Health, dental and vision insurance coverage, helping you “be safe, be healthy ”
  • A commitment to your future with a 401K plan, offering a 6% company match and no vesting period
  • Tuition Reimbursement
  • Unlimited PTO
  • Employee Discounts through Perks at Work
  • Community involvement and opportunities to give back so you can “serve others, not yourself”
  • Opportunities to leverage your unique strengths through CliftonStrengths testing and coaching
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