Director, Quality

Safran Passenger Innovations•Brea, CA

3d•$137,300 - $164,800

About The Position

Embark on a transformative career with Safran Passenger Innovations, where we are forging an unparalleled in-flight entertainment ecosystem. As an innovative company we design and engineer world-class In-Flight Entertainment and Connectivity (IFEC) solutions. Our products are constantly evolving, solving complex media distribution, playback, and networking problems in a secure, demanding on-wing environment. Safran IFEC products are utilized by many of the world’s premier air carriers. Step aboard and help us by creating the best in-flight experiences for today and beyond! Job Summary: The Director of Quality plans, organizes, directs, and controls the activities of the Quality and Technical functions of the Business Unit. This individual is responsible for the performance of all department functions including the Customer Quality department, the Supplier Quality department and the Internal Quality department.

Requirements

Bachelor’s Degree in Industrial Engineering or equivalent experience in a related field
10+ years of experience in quality, continuous improvement or compliance roles with the aerospace or regulated manufacturing industry
6+ years of experience working in a leadership or management role
Demonstrated ability to lead continuous improvement initiatives using Lean, Six Sigma, or similar methodologies
Strong knowledge of FAA, EASA, AS9100/ISO 9001, and OSHA standards
Hands-on experience leading Material Review Board (MRB) and Non-Conformance Review processes with a focus on rapid turnaround and cost reduction
Strong knowledge of RCCA, 8D, FAI, and APQP tools and methodologies with the ability to coach and mentor others in their application
Proven success supporting New Product Introduction (NPI) and Transfer of Work (ToW) projects to ensure smooth transitions into production
Exceptional communication, presentation, and negotiation skills for engagement with executive leadership, customers, and regulatory bodies
Advanced experience with internal business systems (ex. ERP, Microsoft office)

Nice To Haves

Kanban (pull system) experience highly desired
Certified Six Sigma and lean enterprise methodology preferred

Responsibilities

Manage oversight on all compliance related activities concerning regulatory and industry standards such as FAA, EASA, ISO, OSHA, etc.
Direct customer facing liaison on multiple topics; including configuration, documentation, maintenance, regulatory requirements, non-conforming products, and general support
Troubleshoot system, LRUs, cabling and etc. to resolve reported issues and concerns
Support an environment conducive to the successful support of IFE/avionic equipment
Work with internal teams, customers and partners/vendors to resolve installation and field related issues and concerns
Lead supplier related issues and concerns to ensure product maintenance and reliability
Review and approve the implementation of Quality and Technical plans that support the Operations Master Plan
Lead the Material Review Board process and ensure a less than a week turn around
Support the New Product Return process
Lead the Non-Conforming Products process between Customers, Suppliers and internally
Support the New Product Introduction and Transfer of Work processes
Train and provide coaching and mentoring as needed with specific focus on Root Cause and Corrective Actions (RCCA), Continuous improvement and 8D
Lead the FAI / APQP deployment plan at SPI and its suppliers

Benefits

A home allowance to elevate your home workspace
Discretionary bonus program
Future financial security with a 401(k) program with company match
Paid time off covering vacations, personal time off and sick days, capped off by an exciting year-end holiday shutdown
Embraced flexibility with our alternative work schedule (9/80) to navigate your workweeks with every other Friday off

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