About The Position

Magnet Forensics is seeking an experienced Director, Quality Engineering to define and drive what “software quality” means across our organization. As we evolve from desktop software to SaaS-based digital investigation platforms, quality, reliability, and accountability are central to our mission. The Director, Quality Engineering will lead Magnet Forensics’ quality strategy, ensuring that every product and release reflects the highest standards of reliability, performance, and user trust. This role is both strategic and hands-on, defining the organization-wide approach to quality while building scalable systems, practices, and culture to embed quality into every stage of our SaaS development lifecycle. You will partner closely with Product, Engineering, and DevOps leadership to establish a unified definition of quality, formalize processes and metrics, and implement the tooling and practices that enable continuous, high-confidence delivery of SaaS software. NOTE: Candidates must reside in The United States.

Requirements

  • 10+ years of experience in software quality, test engineering, or software development roles, with at least 3 years leading a quality or test organization.
  • Proven success establishing or scaling quality programs in SaaS or cloud-native environments.
  • Strong understanding of modern software delivery practices: CI/CD, automated testing, blue/green and canary deployments.
  • Hands-on familiarity with test automation frameworks (e.g. Cypress, Playwright, and Selenium) and CI/CD toolchains (e.g. GitHub Actions, Azure DevOps, Jenkins).
  • Experience defining and operationalizing software quality metrics and translating them into business outcomes.
  • Excellent communication and leadership skills; ability to influence and drive cross-functional alignment.

Nice To Haves

  • Experience in regulated or mission-critical software domains (e.g., forensics, security, defense, healthcare).
  • Familiarity with cloud platforms (AWS, Azure, or GCP) and container orchestration (Kubernetes).
  • Exposure to DevSecOps practices, observability systems, and post-release quality monitoring (APM, tracing, etc.).

Responsibilities

  • Define the Organization’s Quality Framework
  • Establish a clear, actionable definition of software quality that aligns with Magnet Forensics’ mission, customer needs, and engineering practices.
  • Translate quality into measurable metrics, standards, and processes applicable across all teams and products.
  • Define and formalize a “Definition of Done” that encapsulates code, testing, documentation, deployment, and observability requirements.
  • Build Quality into SaaS Development
  • Lead the implementation of SaaS-oriented testing practices, including continuous integration testing, automated regression, load testing, and production monitoring.
  • Partner with platform and DevOps teams to refine deployment environments and methods that ensure accountability and repeatability in releases.
  • Drive the adoption of shift-left practices and ensure quality validation happens throughout the development process.
  • Tools, Automation, and Measurement
  • Lead the selection and rollout of tools and frameworks for test automation, performance validation, and quality reporting.
  • Define and monitor organization-wide quality KPIs (e.g., defect escape rate, test coverage, release confidence metrics, MTTR, deployment success rate).
  • Establish dashboards and feedback loops to give leadership and teams visibility into quality and release readiness.
  • Leadership and Culture
  • Build, mentor, and lead a distributed team of quality engineers who are embedded in feature squads but aligned through a centralized vision and standards.
  • Foster a culture of quality and accountability across all engineering disciplines, encouraging teams to view quality as a shared responsibility, not a gatekeeping function.
  • Partner with Engineering Directors, Product Management, and SREs to continuously improve delivery maturity.

Benefits

  • Generous Time Off Policies
  • Competitive Compensation
  • Volunteer Opportunities
  • Reward and Recognition Programs
  • Employee Committees & Resource Groups
  • Healthcare and Retirement Benefits
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