Director Quality & Clinical Effectiveness

UnityPoint Health • Sioux City, IA

129d

About The Position

The Director, Quality and Clinical Effectiveness is the Market leader with responsibility for overall quality and clinical effectiveness of their Market, with ultimate accountability residing with the Market CNO and Market CMO clinical dyad. The position reports to the Market Chief Nursing Officer (CNO) with a matrixed reporting to the System Vice President, Quality and Clinical Effectiveness. The Director, Quality and Clinical Effectiveness will assist the Market CMO and Market CNO to set the Market quality agenda, monitor performance across care settings, and prioritize improvement opportunities as the Market improves performance in partnership with the System CMO and CNO. Leadership responsibilities include, but are not limited to quality, clinical effectiveness, high reliability care pathways, risk management, regulatory and accreditation, performance improvement, clinical informatics, and infection prevention. This leader will partner closely with the System leaders for all of these areas with the System setting strategy and the Market operationalizing in a Market-specific meaningful way.

Requirements

• Masters Degree in Nursing or Bachelor's in nursing with a minimum of 3 years' experience in quality, safety, risk management, clinical informatics, infection prevention or related roles.
• Five to ten years of clinical practice experience.
• At least five years of director/executive-level administrative experience with special expertise in Clinical Quality Leadership/Management.
• Clinical Quality Improvement (Process Improvement models, Data Analysis, Benchmarking, and Performance Management).
• Nursing License.
• Board certification.

Responsibilities

• Provide leadership to create an exceptional culture of clinical effectiveness that empowers caregivers and providers to deliver the highest quality care.
• Oversight of process improvements to develop and deploy efficient, effective, and high-reliability care delivery pathways.
• Act as a leader in change management by exhibiting a strong, positive advocacy for cultural change.
• Work closely with the Market CNO and Market CMO to align the System's clinical performance goals.
• Conduct regular reviews of the Market's clinical performance, providing expectations, planning, feedback, training and development.
• Collaborate with Risk Managers in root cause analysis activities.
• Design and implement services and delivery processes that are responsive to customers' needs.
• Provide ongoing, continuous management oversight as a coach concerned with employee growth and development.
• Drive execution and transformational change to ensure effective, efficient, sustainable operations.
• Oversee new systems, products, and business implementations for the enterprise department.
• Leads standardization by creating and sustaining a common culture and high-performing operation.
• Accountable for operational efficiency and optimal productivity for all outpatient pharmacies and new operational units.
• Manage, operate and lead in a highly matrixed work environment.
• Partner with key stakeholders to drive improved operational and financial performance.
• Ensure the development, implementation, and administration of system-wide strategies.
• Execute methods for measurement of hospital performance.
• Support the development of a high reliability organization with the goal of zero harm.
• Responsible for setting the Market annual quality and clinical effectiveness goals.
• Develop and oversee a standard process for education of clinical team members.
• Responsible for regulatory compliance on a federal and state level.
• Organize the structure needed to optimize operational performance during fast growth.
• Participate in the development of and accountability for the implementation of annual budgets.
• Responsible for collaboration with business units to ensure the success of quality strategy.
• Actively attend and participate in applicable executive-level meetings.
• Accountable for working with Business Line Leader and Market and System Chief Nursing Officers.
• Identify new business opportunities, evaluate, implement, and operationalize.
• Adhere to innovative thinking and practice in cross-continuum safety, quality, and clinical effectiveness practices.
• Establish and maintain collaborative and effective relationships across UnityPoint Health.
• Partner with UPH Communications team to design content and delivery methodology.
• Ensure regular updates/discussions are scheduled with key stakeholder groups.
• Support key internal communications regarding performance.

Benefits

• Paid time off
• Parental leave
• 401K matching
• Employee recognition program
• Dental and health insurance
• Paid holidays
• Short and long-term disability
• Pet insurance
• Early access to earned wages with Daily Pay
• Tuition reimbursement
• Adoption assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Industry: Hospitals
• Education Level: Master's degree
• Number of Employees: 5,001-10,000 employees