Activision Blizzard-posted 8 months ago
$107,200 - $198,320/Yr
Full-time • Senior
Minneapolis, MN
Publishing Industries

The QA Director is responsible for overseeing multiple projects and teams through the Quality Assurance test process. The QA Director at Activision is the primary point of contact for all QA matters on multiple concurrent projects. Additionally, the QA Director is responsible for leading the performance management process; ensuring that both the testing population and management team are held accountable to the standards set by the department's senior leadership. Reporting to the Senior Director, the QA Director works closely with the various Studio leaders as well as the internal QA management team to create test plans, refine testing procedures using our internal tools while also championing innovation where possible, improve QA efficiency and help drive the success of the QA team. This involves assigning and managing test leads and test teams, planning and managing the QA budget and test plan, coordinating with the Studio management team as well as first parties, and overseeing the entire test effort from beginning to end. The QA Director works to ensure that each project is tested in line with best company practices, and participates in overall department planning, process improvement, performance management, leadership development, and policy making.

  • Oversee the entire internal QA effort at the Bloomington, MN office.
  • Coordinate and oversee all Activision QA efforts.
  • Ensure that Activision games ship at the highest possible quality by putting processes in place to test all areas of the game.
  • Work with Senior Project Leads, Project Leads, and Associate Project Leads to ensure QA provides work in progress dev testing.
  • Ensure that first party technical requirements are properly tested and bugged.
  • Identify areas of opportunities within the QA department that could be streamlined or improved upon.
  • Work with QA management to maintain the highest level of Jira cleanliness.
  • Partner with the various management teams within QA to identify better ways to report bugs found during testing.
  • Create a streamlined process for allowing developers to make testing requests.
  • Provide accurate and timely test plans and workforce estimates to all stakeholders.
  • Work with QA management to determine the best ways that the department can support all the Studios.
  • Proactively identify and solve productivity and personnel issues.
  • Build a culture of performance management through every level of the QA department.
  • Prepare qualitative assessments and data driven tracking reports.
  • Help develop and evolve new and existing Quality Assurance methodologies.
  • Act as the liaison between QA and the various Studios.
  • Work directly with the Studios to improve build delivery times and efficiency.
  • Work closely with the automation team to drive testing initiatives.
  • Identify and anticipate risks and present solutions.
  • Provide regular reports of key actions and risks.
  • 12+ years of applicable experience in the video game industry and at least 4 years leading a large-scale departmental team.
  • Comprehensive understanding of testing methodologies, test plan organization, and technical requirements.
  • Demonstrated experience in people and leadership development.
  • Analyzing performance metrics and documented feedback to champion a culture of performance management.
  • Track record of comprehensive test plans being successfully executed.
  • Strong time-management skills with the ability to focus on priorities and manage change.
  • Proficiency in MS Office.
  • Proficiency in use of database and defect tracking tools, e.g. Hansoft, Jira, DevTrack, Testrail.
  • Exemplary written and verbal communication skills.
  • Proven ability to work under rapid development cycles.
  • Very organized.
  • Open-minded personality and team-player mentality.
  • Knowledgeable of our games and experience with all facets of first person shooters.
  • Medical, dental, vision, health savings account or health reimbursement account, healthcare spending accounts, dependent care spending accounts, life and AD&D insurance, disability insurance.
  • 401(k) with Company match, tuition reimbursement, charitable donation matching.
  • Paid holidays and vacation, paid sick time, floating holidays, compassion and bereavement leaves, parental leave.
  • Mental health & wellbeing programs, fitness programs, free and discounted games, and a variety of other voluntary benefit programs.
  • Relocation assistance if required to move geographic locations for the job.
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