Director, Promotional Medical Education

Compass PathwaysNew York, NY
9dHybrid

About The Position

The Director, Promotional Medical Education owns the end-to-end promotional medical education function, setting strategy and long-term vision while also personally leading execution of education programs (and overseeing TLL operationalizing programs regionally, where appropriate). This role establishes an integrated promotional education roadmap aligned to company objectives and customer needs, builds and operates a compliant speaker/faculty model, and delivers high-quality educational experiences through live, virtual, and hybrid formats. The Director will be both strategic architect and operational driver, ensuring education investments translate into measurable engagement and impact.

Requirements

  • Bachelor’s degree required (life sciences or related field preferred); advanced degree a plus
  • 8+ years of experience in medical, professional, or promotional education, HCP education, training, or related roles
  • Proven ability to lead both strategy and hands on execution of education programs across live, virtual, and hybrid formats
  • Strong knowledge of FDA promotional regulations and applicable education compliance standards (promotional and non promotional)
  • Experience supporting product launches, lifecycle management and building speaker/faculty models
  • Experience leading teams and/or managing vendors as an extension of the organization
  • Experience with digital education platforms and innovative learning approaches
  • Demonstrated ability to develop and communicate strategy with senior leaders in matrixed environments
  • Strong leadership, influence, and stakeholder management skills
  • Highly organized, execution focused, and able to manage complexity and change
  • Track record of delivering high quality work on time and on budget
  • Willingness to travel approximately 50% of the time

Responsibilities

  • Own the multi-year promotional medical education strategy and roadmap, translating company priorities into scalable education plans and platforms
  • Set portfolio-level priorities across channels, programs, audiences, and investments, balancing near-term execution with long-term capability building
  • Serve as a strategic advisor to cross-functional leadership, positioning promotional education as a core business and customer engagement driver
  • Ensure all promotional education activities meet applicable regulatory, legal, and compliance standards (including FDA promotional regulations and internal policies)
  • Architect and build integrated promotional education experiences (e.g., peer‑to‑peer programs, workshops, advisory boards, speaker trainings, congress symposia/product theaters where applicable, and digital learning)
  • Lead content planning with internal stakeholders (Brand, Medical Affairs, Marketing) to ensure alignment with strategy and educational objectives
  • Directly manage key deliverables to ensure consistency, quality, accuracy, and message fidelity
  • Set the promotional speaker/faculty strategy and operating model, including recruitment profiles, onboarding/training approach, utilization, governance, and ongoing capability building
  • Oversee day‑to‑day speaker bureau operations; planning, logistics, performance management, and continuous improvement
  • Lead end‑to‑end execution of promotional medical education programs, ensuring operational excellence across live, virtual, and hybrid formats
  • Implement efficient, scalable processes that support speed, quality, and compliance
  • Oversee agency and vendor partners to ensure on‑time, on‑budget delivery and consistent program quality
  • Shape the organization’s promotional education‑driven engagement philosophy; how, when, and where to engage customers through educational channels
  • Partner closely with cross‑functional teams (Commercial, Medical Affairs, Field Teams, Marketing, Market Access) to align priorities and deliver cohesive customer experiences
  • Build external partnerships to expand reach, elevate program quality, and strengthen faculty engagement
  • Define a measurement framework linking promotional education to engagement quality and business objectives
  • Track KPIs (attendance, reach, utilization, satisfaction, engagement quality) and apply insights to improve programs and evolve strategy over time
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service