Abbott-posted 2 days ago
Full-time • Director
5,001-10,000 employees

At Abbott, we believe people with diabetes should have the freedom to enjoy active lives. That’s why we’re focused on helping people with diabetes manage their health more effectively and comfortably, with life-changing products that provide accurate data to drive better-informed decisions. We’re revolutionizing the way people monitor their glucose levels with our new sensing technology. Our location in Alameda, CA, currently has an opportunity for a Program Director. This person will manage our Customer Service Enablement project portfolio leading cross-functional teams to develop and launch services that enable us to better support our customers. They are expected to be directly involved in problem solving and decision making by the various project teams and must assure that the decisions are consistent with the overall commercial and Divisional objectives of the program.

  • Portfolio leadership from intake through prioritization and execution
  • Continuously confirm delivery plans against strategic rationale and monitor cross-portfolio dependencies
  • Ensures Division-wide thinking and problem-solving are incorporated into project execution.
  • Drives for resolution in cross-functional problem solving, communication, and integration.
  • Serves as the liaison between the team and management.
  • This position is highly visible and accountable, responsible for reporting to Senior Management the activities, issues, and risks in the development and commercialization of the new product.
  • Prepares and presents information on an as-needed basis to assure the continuity of projects.
  • Executes programs to completion and assures successful market entry, or makes a timely recommendation to Management to terminate a program if required by technical, commercial or other developments that may result in project failure if not resolved through creative problem solving.
  • Management of a team of project leaders including coaching and issue resolution for project scope, priority, cross-functional resourcing, budget, development execution and commercial launch planning/schedules
  • Drives continuous improvement for portfolio management and product/service development processes and tools.
  • Ensures that project valuation data is current, and that key project value assumptions are intact.
  • Typically, the incumbent would have a Bachelors or Master's degree in a business or a technical discipline.
  • Minimum 10 years experience as a Project Director/Project Manager in a medical device or software company, preferably including experience with consumer-focused products.
  • Cross-functional experience in the areas of IT/R&D, Customer Service or Sales Enablement, Commercial, Clinical, Regulatory, Privacy, Quality, and Manufacturing are desired.
  • Knowledge of regulations and standards related to medical devices is a plus (eg FDA, ISO, QSR design controls).
  • Demonstrated track record of successfully managing medical device / software projects from concept to market.
  • Excellent interpersonal skills and demonstrated ability to work with a wide variety of people at all levels of the organization within a variety of departments.
  • Strong leadership, and the ability to collect information from multiple sources, and synthesize, integrate, and resolve conflicting requirements and cross-functional issues.
  • Excellent verbal and written communication skills.
  • Excellent negotiation and influence skills.
  • Has expertise in working with external suppliers, partners and/or customers.
  • Proficient with use of various software applications such as MS Word, MS Excel, MS Project, MS Powerpoint.
  • Technical background in engineering or computer science, preferred.
  • MBA desirable.
  • Training and career development, with onboarding programs for new employees and tuition assistance
  • Financial security through competitive compensation, incentives and retirement plans
  • Health care and well-being programs including medical, dental, vision, wellness and occupational health programs
  • Paid time off
  • 401(k) retirement savings with a generous company match
  • The stability of a company with a record of strong financial performance and history of being actively involved in local communities
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