Director, Programs, Permanent Housing

Breaking Ground • New York, NY

16h

About The Position

Breaking Ground operates nearly 4,000 units of housing across New York City, along with housing in upstate New York and Connecticut. Supportive housing - affordable housing paired with services designed to help people maintain their homes for the long-term - is widely recognized as a proven and cost-effective solution to chronic homelessness.

But we didn't stop at providing housing. Breaking Ground's programs and services help people experiencing street homelessness - especially those who have been on the streets the longest - to come indoors. Through our Street to Home outreach program and transitional housing resources, we help people get, and stay, on the path to a permanent home.
Located in Brooklyn, The Domenech offers 72 units of permanent, supportive housing to low-income or formerly homeless seniors. Breaking Ground provides senior-specific programming, including coordinating home care and medical services, and activities to help tenants remain physically and mentally active.
Director, Programs, Permanent Housing Reporting to the Assistant Vice President, Programs, the Director, Programs, Permanent Housing is responsible for overseeing clinical and case management services for tenants at multiple permanent housing locations. The Director oversees subcontractors providing medical, psychiatric, and food services. The Director also manages the Tenant Success Services programs and staff.
The Director works primarily during business hours Monday-Friday, with off hours availability in case of emergency or for special projects/initiatives. The position requires oversight of 24/7 operations and flexibility in work schedule as needed.

Requirements

• Master’s degree required. NYS Licensed Masters Social Worker (LMSW) or Licensed Clinical Social Worker (LCSW) is strongly preferred
• Minimum 5 years of supervisory experience
• Experience working in 24/7 programs and working with homeless or formerly homeless populations strongly preferred
• Thorough clinical understanding of relevant service delivery concepts and structures including Housing First, client centered motivational interviewing, Harm Reduction models, behavioral and medical health systems, and the ability to access and negotiate the full range of services for recipients
• Experience with crisis intervention, including, risk assessments and incident management
• Ability to work successfully with a wide range of internal and external stakeholders
• Demonstrated success in working in a fast-paced environment with multiple priorities
• Ability to delegate and motivate staff to achieve deliverables
• Ability to communicate (verbally and written) with diverse populations and stakeholders
• Proficiency with Microsoft Office Suite programs including Word, Excel, Outlook, and Microsoft Teams; Familiarity with Access-based databases and the ability to learn new programs are required

Nice To Haves

• Bilingual preferred

Responsibilities

• Ensure compliance with NYC and NY State regulations including adherence to DHS contract requirements
• Manage Assistant Director level positions: Assistant Program Director, Permanent Housing and Assistant Program Director, Tenant Success Services
• Manage relationships with subcontractors for medical and psychiatric services and liaise with Breaking Ground’s Tenant 360 Program
• Oversee and promote effective strategies for case management following Housing First, Harm Reduction, Crisis Prevention Institute (CPI), Critical Time Intervention (CTI), Motivational Interviewing and trauma-informed care models of practice
• Oversee and direct incident management, crisis interventions, risk assessments, and ensure all documentation is submitted to appropriate oversight entities in a timely manner
• Manage the partnership with Property Management to ensure the physical locations are clean, in good repair, and safe
• Respond and engage with external partners including community boards, elected officials, and other community members
• Responsible for program outcome measures and performance targets and utilize management tools and data to create systems of accountability to ensure performance measures are achieved
• Responsible for managing the program’s budget
• Support professional growth and learning for program staff through regular, structured supervision, team meetings, in-service trainings, modeling, enhancing organizational awareness and ensuring thorough communication with internal and external partners
• Perform other duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Manager