About The Position

The Director, Program Management - TA Technology provides strategic leadership by aligning business objectives with customer needs and driving enterprise-wide initiatives. This role oversees program performance, resource planning, and process improvements while fostering collaboration across cross-functional teams. The position champions talent development, ethical standards, and continuous learning to build high-performing teams. By partnering with senior leaders, the Director ensures informed decision-making, risk management, and successful execution of complex programs that enhance service capabilities and deliver measurable business results in a dynamic environment.

Requirements

  • Proven expertise in program management with the ability to lead complex, enterprise-wide initiatives and cross-functional teams.
  • Strong leadership skills to develop strategies, build support, and drive execution aligned with business objectives.
  • Experience in strategic planning, resource allocation, and performance measurement to ensure desired outcomes.
  • Excellent communication skills to influence stakeholders and senior leadership effectively.
  • Ability to identify improvement opportunities and implement process enhancements based on best practices.
  • Knowledge of technology solutions, systems architecture, and applicant tracking systems to support talent acquisition efforts.
  • Commitment to ethical standards, integrity, and fostering a culture of accountability and continuous learning.
  • Bachelor's degree in Business, Human Resources, Legal, or related field and 5 years' experience in project management, compliance, operations management or related area OR 7 years' experience in project management, compliance, operations management, or related area.
  • 4 years' experience using intermediate functionality of Microsoft Office.
  • 4 years' experience leading cross-functional teams.

Nice To Haves

  • experience developing training curriculum or content
  • Managing cross-functional teams
  • Managing Large Scale Change Initiatives
  • Master's degree in Business Administration or related field
  • Retail consulting.
  • Walmart experience in Merchandising, Operations, Marketing, or Finance, including at least 2 years in a role requiring strategy development.

Responsibilities

  • Provide strategic direction by analyzing business objectives and customer needs to develop and implement effective program plans.
  • Lead cross-functional teams to prioritize, scope, and evaluate enterprise-wide projects ensuring alignment with company goals.
  • Drive continuous improvement by assessing operational processes, identifying opportunities, and implementing best practices.
  • Oversee talent development initiatives including recruitment, mentorship, and succession planning to build a skilled workforce.
  • Collaborate with senior leaders and stakeholders to communicate program goals, manage risks, and ensure successful execution.
  • Monitor program performance using key metrics and guide decision-making to achieve desired business outcomes.

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What This Job Offers

Job Type

Full-time

Career Level

Manager

Industry

General Merchandise Retailers

Number of Employees

5,001-10,000 employees

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