Director, Program Management (Gas Service)

Delta Utilities Services-posted 4 days ago
Full-time • Manager
New Orleans, LA
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The Director of Program Management is responsible for leading multi-disciplinary programs, driving strategic initiatives that support our organizational objectives. This is a senior-level role responsible for program development, cross-functional leadership, operational excellence, and regulatory compliance, aligning with organizational strategy. The ideal candidate brings deep expertise in program and project management in the gas utility industry and the ability to mentor and empower a cross-functional team while maintaining the highest standards of safety, quality, schedule, and cost performance.

  • Partner with program sponsors and cross-functional teams to define scope, deliverables, resources, timelines, budgets, and objectives.
  • Manage program and project teams to maximize ROI and meet organizational goals.
  • Coordinate and delegate initiatives across multiple projects and teams.
  • Identify requirements for cross-functional groups and external vendors.
  • Lead budgeting for programs and ensure financial alignment with business goals.
  • Collaborate with team to identify risks, opportunities, and process improvements across the department.
  • Monitor program effectiveness including safety, scope, cost, schedule, quality, and risk.
  • Conduct quality reviews of processes and deliverables.
  • Analyze and mitigate program risks; prepare reports for leadership and key stakeholders.
  • Build and lead a high-performance team of leaders and individual contributors.
  • Provide coaching, mentorship, and career development to elevate delivery capabilities.
  • Foster cross-functional collaboration across engineering, supply chain, service, and operations.
  • Drive a culture of agility, accountability, and continuous improvement across delivery teams.
  • Lead process development, implementation, and continuous improvement.
  • Standardize tools, templates, and reporting for transparency and consistency.
  • Perform additional duties as assigned by the SVP, Gas Services.
  • Bachelor's degree in engineering, Business, or related field
  • 10+ years in leadership, with 5+ years of leading an organization with multiple departments and/or programs.
  • Demonstrated success in managing large-scale, multi-disciplinary projects or programs.
  • Strong understanding of project management methodologies, tools, and techniques.
  • Excellent Customer and Executive Management relationship skills.
  • Ability to make informed decisions under pressure, meet strict deadlines, and facilitate focused and cross-functional meetings and calls.
  • Familiarity with regulatory requirements and environmental standards in the gas utility industry.
  • Expertise in agile, lean, and hybrid delivery methodologies.
  • Strong leadership, communication, and stakeholder management skills.
  • Proficiency in portfolio management tools and frameworks.
  • Able to operate a personal computer, either desktop or laptop.
  • Able to sit for extended periods of time.
  • Able to operate a copy machine, fax machine, calculator, telephone and other miscellaneous office equipment.
  • Able to exert up to 10 Lbs. of force occasionally, and /or a minimal amount of force frequently to lift, carry, push or otherwise move objects.
  • Master’s Degree
  • PMP, PgMP, or MBA.
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