Director, Program Management and Capability Development
About The Position
Driving operational excellence and customer success by leading high-impact programs and developing world-class program management capabilities. The Director of Program Management at Spartronics is a true player-coach leader. Someone who actively supports high-impact customer programs while investing deeply in the development of Program Management (PM) talent across our U.S. manufacturing sites. This role focuses on building and elevating program management capability through mentoring, coaching, and developing site-based Program Managers. At the same time, the Director partners with site leadership and customers to ensure strong execution of complex programs and drive business growth within existing accounts. The Director models best-in-class program management practices, steps into critical programs when needed, and leads initiatives that strengthen processes, tools, and consistency across the organization. Reporting to the VP of Customer Management, this leader is a key member of the Program Management Leadership Team, helping shape the strategy, standardization, and continuous improvement of the program management function across Spartronics.
Requirements
- Bachelor’s degree in Engineering, Business, Finance, or a related field required.
- 10+ years of experience in the Contract EMS industry, ideally in multi-site manufacturing environments supporting high-mix / low-volume programs.
- 10+ years of progressive leadership experience, including developing and mentoring professional teams.
- Proven success building and developing program management teams across multiple locations
- Experience leading New Product Introductions (NPI) and product transfers.
- Strong understanding of program financial drivers and manufacturing program performance.
- Experience applying Lean principles to business or transactional processes.
- Ability to travel up to 50% domestically.
- Must be a U.S. Citizen due to the requirement to obtain a U.S. Secret Security Clearance.
- Strong player-coach leadership style with a passion for mentoring and developing Program Managers.
- Proven ability to build program management capability across distributed teams and multiple locations.
- Excellent communication and interpersonal skills with the ability to influence cross-functional leaders.
- Strong customer relationship management and problem-solving skills.
- Ability to balance strategic leadership with hands-on operational engagement.
- Demonstrated leadership in continuous improvement and organizational capability development.
- High integrity and alignment with Spartronics values and culture.
Nice To Haves
- MBA preferred.
- PMP Certification a plus.
- Previous customer industry and regulatory experience in Aerospace & Defense, Medical Device & Life Sciences, and Industrial preferred.
Responsibilities
- Develop and mentor Program Managers across multiple U.S. sites, strengthening skills, leadership capability, and succession planning.
- Act as a hands-on leader on critical or high-visibility programs, ensuring strong execution, customer satisfaction, and growth within existing accounts.
- Champion a culture of continuous improvement, sharing best practices and helping teams adopt improved tools and processes.
- Lead cross-site initiatives that standardize program management processes and governance across Spartronics’ six U.S. manufacturing locations.
- Ensure accountability for program deliverables, financial performance, and customer outcomes, removing barriers and securing resources when needed.
- Identify capability or process gaps and coach teams to address them while contributing hands-on solutions when required.
- Partner closely with Operations, Supply Chain, Engineering, Quality, and Production Control to resolve challenges and align priorities.
- Guide Voice of the Customer reviews, ensuring teams translate feedback into actions that strengthen performance and customer satisfaction.
Benefits
- Medical insurance plans - options include: 3 High Deductible Health Plans (HDHP) with a Health Savings Account (HSA)
- Dental insurance plans - options include: a Standard plan and a Buy-up plan which includes adult orthodontia
- Vision Insurance
- Flexible Savings Accounts (FSA) – options include: Medical, Dependent Care, and Limited Purpose (dental and vision only)
- Employee Assistance Program
- Wellness program
- Paid time off (PTO)
- Holiday Pay
- 401(k) plan
- Employer matching contributions (50% to every dollar up to 6%)
- Employees 18 years of age and older are eligible
- Life and Accidental Death & Dismemberment Insurance (company paid) at 1-times your annual salary, with options to increase coverage amounts
- Basic Short-Term and Long-Term Disability insurance (company paid), with the options to increase coverage amounts
- Voluntary Accident, Critical Illness, Hospital Indemnity, and Legal Insurance plans at a group discount
- Tuition Reimbursement
- Training and development programs
- Opportunities to grow and excel in the Electronics Manufacturing industry at a company that values promotions and learning from within. Every day is different, challenging, and rewarding
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What This Job Offers
Job Type
Full-time
Career Level
Director
