Director, Product

Kapitus•New York, NY

About The Position

Kapitus is seeking a strategic and execution-oriented Director of Product to lead high-impact product initiatives across the organization. This role will partner closely with executive leadership and cross-functional teams to shape product strategy, drive measurable business outcomes, and ensure disciplined execution across products and platforms. While this is a Director-level role, it will initially operate as a senior individual contributor with end-to-end portfolio accountability. This leader must be equally comfortable defining strategy and driving execution. As the product function matures, this individual will build and lead a team of Product Owners and Business Analysts. This role serves as a critical bridge between business priorities and technical delivery, ensuring that product investments improve revenue performance, operational efficiency, scalability, and customer experience.

Requirements

Bachelor’s degree in Business, Information Systems, Computer Engineering, or a related field; MBA or other advanced degree preferred
8–12+ years of product management experience with demonstrated ownership of complex initiatives, platforms, or portfolios
Experience in fintech, lending, financial services, or other regulated or risk-managed environments, with a strong understanding of financial systems, processes, and industry best practices
Proven track record of delivering measurable business outcomes, including revenue growth, operational efficiency gains, or improvements in sales performance
Ability to operate strategically while driving execution, managing both long-term product direction and day-to-day delivery outcomes
Strong business judgment and the ability to make principled tradeoffs when balancing risk, speed, and value
Intellectual agility and comfort operating in ambiguity within fast-moving or evolving environments
Demonstrated ability to scale impact through sound judgment, prioritization, and operational discipline before expanding headcount
Demonstrated ability to influence senior leaders and external partners, building alignment and trust across cross-functional stakeholders
Excellent verbal and written communication skills, with the ability to engage effectively in executive forums and translate complex concepts for both technical and non-technical audiences
Strong analytical and problem-solving capabilities, with a data-driven approach and attention to detail
High accountability with a bias toward measurable outcomes, continuous improvement, and operational excellence

Nice To Haves

Experience in managing sales related products and processes
Experience with Salesforce and API integrations
Demonstrated ownership of measurable business outcomes
Professional certifications in Product Management and/or Agile Practices

Responsibilities

Partner with the VP of Product to shape product vision, portfolio priorities, and long-term roadmap
Develop clear business cases for new initiatives, including ROI analysis, cost considerations, risk assessment, and success metrics
Translate company objectives into outcome-driven roadmaps grounded in measurable impact
Ensure alignment across Product, Engineering, Sales, Operations, Legal, and Finance
Drive prioritization decisions based on business value, effort, and strategic fit
Conduct market research, competitive analysis, and customer discovery to inform product direction
Evaluate build vs. buy decisions through structured analysis
Identify growth opportunities, monetization strategies, and operational efficiency improvements
Present insights and recommendations to executive stakeholders with clarity and confidence
Identify, evaluate, and select third-party vendors or technology partners when appropriate, in accordance with vendor onboarding and compliance requirements
Lead due diligence, contract evaluation, and implementation planning in partnership with Legal, Finance, and Technology
Oversee vendor onboarding and integration into internal systems and workflows
Monitor vendor performance, ROI, and ongoing value realization
Act as Product Owner for key initiatives until additional roles are hired
Ensure solutions are scalable, repeatable, and well-documented
Drive initiatives from concept through launch and post-release performance measurement
Refine product management processes, documentation standards, and intake frameworks
Establish and enforce scalable prioritization and governance models
Participate in hiring and onboarding of future Product Owners and Business Analysts
Mentor and develop team members as the organization grows
Ensure predictable delivery and strong cross-functional communication
Serve as escalation point for product trade-offs and decision-making
Define and track KPIs tied to revenue, operational efficiency, and customer impact
Continuously refine processes to improve speed, quality, and transparency
Scale impact through strong judgment, prioritization discipline, and process improvement before expanding team size

Benefits

Competitive Base Salary Range of $120,400-$193,200 Kapitus is providing this as a good faith salary range to comply with applicable law. The applicant’s final salary will depend on a number of factors including the applicant’s geographic location, skills, and experience.
Annual Incentive Compensation Eligibility – Up to 15% annually
Health Insurance: We offer comprehensive medical, dental, and employer-paid vision plans through UnitedHealthcare (UHC), with various coverage levels available to meet the needs of our employees and their families.
100% Company Paid Insurances: Kapitus fully covers the cost of basic short-term and long-term disability insurance, as well as vision insurance, ensuring our employees have comprehensive protection without any personal expense.
Voluntary Insurance: Supplemental life insurance as well as enhanced short and long-term disability coverage are available through Mutual of Omaha, providing additional security for our employees. Additionally, Colonial Accident and Hospitalization insurances are also available, offering further protection against unforeseen events.
Paid Parental Leave : Beyond state-mandated leave policies, Kapitus provides company-paid parental leave, supporting our employees during important family milestones.
LifeBalance Program: Enhance your lifestyle with our LifeBalance membership, which offers discounts on outdoor activities, the arts, health, and fitness. Additional benefits include: Pet and car insurance discounts. Financial services such as LegalShield. Relaxation and stress management tools, including a fully covered annual subscription to The Calm App.
Plum Benefits Discount Program: Access exclusive discounts on shows, travel, car rentals, and more, enriching your personal and family life.
Tuition Reimbursement: Pursue further education with up to $5,000 annually in tuition reimbursement, plus opportunities to attend relevant conferences and career development events.
Transit Reimbursement: We also offer transit reimbursement for all work-related travel, supporting your involvement in career and personal development activities.
Paid Time Off and Sick Time
Retirement Benefits: Our 401K plan is managed through Fidelity, featuring a 25% match on employee contributions, helping you plan for a secure financial future.