Director, Product Management

GlossGenius•New York, NY

2d•$270,000 - $310,000•Hybrid

About The Position

GlossGenius has been empowering independent entrepreneurs in the beauty, health and wellness space to follow their dreams and successfully grow their businesses. As an AI-first company, we're redefining what's possible for small to large business owners by solving complex problems through innovative technology that puts intelligence at the center of everything we build. As we continue to scale, we're looking for a Director of Product Management to lead our Core product pillars, including our booking management, payment, team management and business scalability teams. In this role, you'll be responsible for developing the strategic vision and overseeing the development of innovative solutions that solve real customer problems and help them achieve their business goals as a result. You'll think creatively about how to leverage AI and emerging technologies to build intelligent systems that scale effortlessly, transforming foundational experiences into competitive advantages. You'll work closely with the Product, Design, and Engineering leadership teams to bring our product vision to life, and you will manage and coach a team of Product Managers while also being responsible for delivering high-impact features. We default to being in-office in Union Square 3-4 days per week with required attendance on Tuesdays and Thursdays.

Requirements

10+ years of experience in product-related roles; at least 4 years of people management experience with proven experience building, developing, and scaling high-performing teams; fosters a culture of ownership, continuous learning, and excellence
Strong ownership mindset – takes full accountability for outcomes, drives strategy forward, and creates a culture where the team proactively solves problems before they become blockers
Strategic problem solver who thinks beyond conventional solutions, encourages the team to explore innovative approaches to complex challenges.
Curious and AI-forward – actively explores how to leverage AI and emerging technologies to transform core product experiences; stays informed on industry trends and champions experimentation with new tools
Impact-oriented with executional rigor – focuses the team on delivering meaningful business outcomes tied to core revenue and strategic company metrics while maintaining high quality standards throughout the product development process
Strong analytical and business acumen – combines deep quantitative and qualitative analysis with strategic thinking to drive business decisions that move the needle on company priorities
Technical fluency with the ability to comfortably discuss technical concepts and trade-offs with engineering counterparts
Executive presence and influence – partners closely and builds trust with executive leadership; aligns cross-functional stakeholders and teams around a shared vision through clear, compelling communication

Responsibilities

Define the overall product vision, strategy and roadmaps for our core products including our booking, payments, team management, and business scalability systems
Think strategically about how to leverage AI and emerging technologies to build smarter, more intuitive core experiences that reduce friction and unlock new possibilities for our users
Champion user needs and use both qualitative and quantitative data to make quick, high-quality product decisions
Develop and lead a high-performing team of product managers, fostering a culture of ownership, creative problem-solving, and continuous learning; provide coaching and mentorship to support their professional growth
Define and track key performance indicators (KPIs) to measure success and make thoughtful business decisions to optimize product performance
Lead cross-functional product initiatives with other areas of the business including Sales, Marketing and Customer Experience to ensure alignment on product priorities and successful product launches
Pioneer new initiatives that will help improve operational efficiency and move the needle on key business metrics
Champion new ways of working, leveraging AI to optimize the product development lifecycle so that we can get more value to customers faster.

Benefits

Flexible PTO
Competitive health & dental insurance options, with premiums partially or fully covered by GG
In-person opportunities that are designed to help team members foster collaboration and build community (ie; working out of a co-working space, team dinners, and other team building activities)
Fertility and adoption benefits via Carrot
Generous, fully-paid parental leave policy
401k benefit - employees are eligible to contribute starting day 1 of employment
Professional Development - employees receive a yearly stipend for approved learning and educational-related expenses
Pre-tax commuter benefits
Dependent Care FSA
Home office support