Director, Product Management – Technical

Mastercard • New York, NY

1d • Hybrid

About The Position

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Overview: Mastercard’s Technology Strategy and Operations is seeking a Director, Product Management – Technical to lead COSI, a core financial and strategic planning platform that enables technology and business leaders to make informed, data-driven decisions. COSI uses financial data as its primary input to drive planning, prioritization, investment strategy, and long-term project vision across the organization. In this role, you will set the product vision and roadmap, lead a small, geographically distributed team, and partner closely with Finance, Technology, and Business stakeholders. You will champion agile best practices, foster collaboration, and ensure the platform evolves to meet Mastercard’s strategic and operational needs. This is a hybrid position based in New York Citi, NY requiring three days per week onsite.

Requirements

• Proven experience leading Product Management and/or Technical Program teams in a Manager or Director role.
• Strong background in product management, ideally supporting financial systems, enterprise platforms, or internal planning tools.
• Demonstrated ability to lead and influence in a matrixed, global organization.
• Excellent communication and presentation skills, with experience engaging senior leaders and executive stakeholders.
• Solid understanding of financial systems, enterprise architecture, data flows, and system integrations.
• Strong analytical mindset with the ability to interpret complex data and drive informed decisions.
• Familiarity with Agile methodologies and modern product management frameworks.
• Bachelor’s degree in Computer Science, Engineering, Business, Finance, or a related field (or equivalent practical experience).

Nice To Haves

• Experience with ERP systems (e.g., SAP, Oracle, Workday) or financial planning tools is a strong plus.

Responsibilities

• Define and own the vision, strategy, and roadmap for the COSI platform, aligning with Mastercard’s broader Technology Strategy and Operations goals.
• Lead and develop a globally distributed team of Product Managers and individual contributors, and potentially first-level people leaders.
• Drive a 1–2 year product portfolio view, ensuring the platform effectively supports business planning, financial forecasting, and strategic decision-making.
• Partner closely with Finance, Engineering, Data, and Business leaders to translate complex requirements into clear priorities and actionable delivery plans.
• Apply agile product management best practices, ensuring disciplined execution, continuous improvement, and predictable delivery.
• Identify and manage short- and medium-term risks, trade-offs, and dependencies across the product portfolio, proposing mitigation strategies as needed.
• Monitor feature development, platform health, operational metrics, and adoption to ensure high-quality outcomes and strong user experience.
• Lead escalations and define clear paths to resolution, driving issues to closure (“path to green”).
• Own post-launch reviews and customer feedback loops, incorporating learnings into future roadmap planning.
• Establish and promote a data-driven, continuous learning culture, tracking KPIs and improving outcomes across the organization.
• Represent Mastercard in strategic discussions with internal and external stakeholders as needed.
• Coach and mentor team members, providing regular feedback and setting clear goals aligned to departmental and organizational objectives.

Benefits

• insurance (including medical, prescription drug, dental, vision, disability, life insurance)
• flexible spending account and health savings account
• paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave)
• 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire
• 10 annual paid U.S. observed holidays
• 401k with a best-in-class company match
• deferred compensation for eligible roles
• fitness reimbursement or on-site fitness facilities
• eligibility for tuition reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Number of Employees: 5,001-10,000 employees