Director, Product Management, Supply Chain and Sustainability

3E • Canton, OH

25d • $130,000 - $145,000 • Remote

About The Position

As the Director of Product Management for Supply Chain and Sustainability (SC&S), you will act as the bridge between our strategy and its execution. You will report directly to the Managing Director of SC&S and lead a globally distributed team while collaborating closely with engineering, commercial, and operations leaders worldwide. Your role will combine strategic thinking with hands-on involvement in various projects, guiding your team through the entire business lifecycle, from customer and market discovery to launch, adoption, and continuous improvement. You will leverage your credibility in supply chain management, compliance, or sustainability to develop a targeted product strategy and multi-year roadmap. If you are a product leader who enjoys optimizing complex systems, has a passion for AI, and is comfortable transitioning between strategic roadmap discussions and participating in backlog refinement or customer calls, we would love to hear from you.

Requirements

• At least 8 years of Product Management experience, ideally with SaaS, data platforms, content delivery, or information services businesses.
• Experience scaling products through the full business lifecycle, from concept and market analysis through launch, adoption, and growth.
• Experience building or managing AI- or data-driven products that work with complex or unstructured data, ideally in compliance, sustainability, supply chain, or adjacent domains.
• A strong customer mindset and an understanding of how to design AI products that are transparent, explainable, and reliable, including comfort collaborating on features like rationale, citations, and confidence indicators.
• Domain experience in at least one area: product or material compliance, supply chain, chemicals or manufacturing, or sustainability, ideally within information services or a related industry.
• Proven ability to turn customer and stakeholder input into a clear, prioritized roadmap that drives measurable outcomes.
• Strong execution skills to drive results, including improving operating rhythms, removing roadblocks, and collaborating effectively with engineering, commercial, and support teams.
• Experience writing clear product requirements and project charters that align technical and business stakeholders, and drive platform standardization, technical debt, and quality improvements.
• Demonstrated success in hiring, managing, and developing a globally distributed team of Product Managers and/or Product Owners.
• Excellent communication and relationship-building skills, with the ability to influence across levels and functions
• Located in the Eastern Time Zone (US), with the ability to work with sponsorship in the US

Responsibilities

• Define the product strategy and multi-year roadmap for 3E Exchange and Supply Chain & Sustainability, focusing on customer needs and growth targets.
• Guide your team through the product lifecycle: discovery, validation, building, testing, launching, and iteration, to deliver impactful, high-quality releases on schedule.
• Engage with customers to validate ideas and shape roadmap decisions while tracking key outcomes like sales, retention, and satisfaction.
• Automate data collection and assessment using AI to reduce manual effort, improve efficiency, and enhance data quality.
• Use customer feedback and usage insights to continuously improve AI-powered features, with a focus on transparency, explainability, user trust, and adoption.
• Translate insights from customers and internal teams into prioritized roadmap items and clear requirements.
• Implement effective product management practices by creating planning rhythms, backlog prioritization, and communication routines for cross-functional alignment.
• Collaborate with Engineering to address technical debt, enhance platform reliability, and reduce the bug backlog within the first 6 to 12 months.
• Balance innovation and platform maturity by making informed decisions on features and infrastructure investments.
• Partner with Commercial, Marketing, and Customer teams to refine product positioning, develop go-to-market strategies, and support product launches.
• Track key outcomes, including new sales, net revenue retention, product adoption, and customer satisfaction, using data to refine our direction.

Benefits

• Health, dental, and vision insurance
• Life insurance and disability coverage
• Generous PTO accrual and paid parental leave
• 401(k) plan with company matching
• Employee assistance program
• Voluntary supplemental benefits (Accident, Hospital Indemnity, Critical Illness)

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed