Director, Product Management - Spend Management Experience (Business Cards & Payments)
About The Position
Director, Product Management (PXDP60) Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry. About the Team: The Business Cards & Payments (BC&P) organization fuels the entrepreneurial spirit at the heart of America’s small businesses. We deliver financial products and services through our corporate clients to help business owners operate, grow, and scale with confidence. Within BC&P, the Product and Card Experience (PACE) team designs and builds the innovative, end-to-end experiences that power these solutions. Our work starts with deep customer understanding. We listen to and learn from the millions of businesses we serve so our products, services, and experiences work as hard as they do. Our name reflects both our leadership in Small Business and Commercial Cards and our ambition to meet customer needs beyond the card, across the full spend lifecycle. We are a culture that dreams big and embraces an entrepreneurial and ownership spirit - just like our business customers. The Director, Product Management - Spend Management Experience will own the strategy, roadmap, and delivery for Capital One’s spend management experiences, building solutions that give businesses real-time visibility, control, and intelligent automation across how they spend. You will lead the evolution of our Expense Management capabilities while championing the use of AI and data-powered features across the broader spend management portfolio. This includes embedding intelligent automation into customer and associate experiences, scaling personalized insights, and enabling faster, more confident decision-making for our customers. Beyond product delivery, you will help shape how we work - fostering a culture of continuous innovation, growing product talent, and serving as an ambassador for modern product management across the organization. Capital One Product Framework In this role, you’ll be expected to demonstrate proficiency in five key areas which we consider to be the foundation for successful Product management: Human Centered - Obsesses about internal and external customer needs to reimagine and innovate product solutions Business Focused - Delivers game-changing outcomes by focusing on leverage and execution excellence Technology Driven - Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value Integrated Problem Solving - Identifies and resolves complex problems to deliver outcomes while mitigating product risks Transformational Leadership - Leads cross functional teams to solve customer problems and drive organizational alignment
Requirements
- At least 7 years of experience working in Product Management
- Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) A Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration
Nice To Haves
- Experience translating business strategy and analysis into consumer facing digital products
Responsibilities
- Own the strategy, roadmap, and delivery for Capital One’s spend management experiences, building solutions that give businesses real-time visibility, control, and intelligent automation across how they spend.
- Lead the evolution of our Expense Management capabilities while championing the use of AI and data-powered features across the broader spend management portfolio.
- Embedding intelligent automation into customer and associate experiences
- Scaling personalized insights
- Enabling faster, more confident decision-making for our customers.
- Fostering a culture of continuous innovation
- Growing product talent
- Serving as an ambassador for modern product management across the organization.
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What This Job Offers
Job Type
Full-time
Career Level
Director
Number of Employees
5,001-10,000 employees
