Director, Product Management (Premium Products & Experiences)

Capital One • New York, NY

265d • $226,000 - $281,300

About The Position

Director, Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry. As a leader within the Loyalty Product organization, you will be accountable for improving the features, quality, and resiliency of Capital One's loyalty platform with a keen eye toward product market fit and technical modernity. The Loyalty platform is an api first, micro-services based platform run on AWS that allows consumers to earn and redeem loyalty benefits, including points. The Loyalty platform is at the heart of Capital One's value prop and drives significant competitive advantage. You will be on the cutting edge of our serverless platform journey as we explore bold new technologies and innovative capabilities that optimize customer experience and sustainably deliver upon our industry's stringent performance requirements. From deeply understanding the Loyalty ecosystem to building and operating massive scale platforms that are highly resilient and performant, you will drive the organization towards a bright future.

Requirements

• At least 7 years of experience working in Product Management
• Currently has, or is in the process of obtaining a Bachelor's Degree or Master's Degree in a quantitative field or an MBA with a quantitative concentration

Nice To Haves

• Experience translating business strategy and analysis into consumer facing digital products

Responsibilities

• Lead a team of ~10 Product Managers and ~4 data analysts across the product development lifecycle
• Set and execute the vision and strategy of the Loyalty platform alongside the platform lead
• Manage roadmap and priorities across your team; develop innovate ideas and build actionable plans across Capital One's technology ecosystem to achieve those ideas
• Work across Technology/Engineer teams, Business segments, and operational teams to form a bold and cohesive strategy for both our consumers and our internal stakeholders.
• Help drive a strong culture within the Loyalty team by contributing to team building, learning & development, and team engagement
• Serve as a change maker to continuously improve internal processes across ideation, backlog creation, execution, and delivery.
• Assist product managers in building research capabilities to proactively identify platform improvements

Benefits

• Comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being
• Performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Credit Intermediation and Related Activities
• Education Level: Bachelor's degree