Director, Product Management/Owner - Appian - Remote

Healthesystems • Tampa, FL

246d • $115,600 - $158,950 • Remote

About The Position

The Director, Product Management / Owner is responsible for leading the strategy, development, and delivery of Healthe's products, programs, and services. This role serves as a key liaison between stakeholders, customers, and delivery teams to ensure that products meet market needs, align with organizational objectives, and deliver measurable business value. This individual is accountable for defining the product vision and roadmap, based on market research, industry trends, customer insights, and internal input. The role requires a strong blend of business acumen and technical expertise to drive innovative solutions and scalable products. The Director, Product Management / Owner also partners closely with internal stakeholders, including marketing, sales, and delivery teams, to define go-to-market strategies, product positioning, key benefits, and target customers. In addition to strategy, this role directly supports execution by translating the product vision into actionable plans. Responsibilities include creating and prioritizing product backlogs, defining features and requirements, and guiding development teams throughout the delivery lifecycle. The Director, Product Management / Owner serves as the voice of the customer, ensuring that customer needs and feedback are incorporated into product development. They are also responsible for evaluating work results, managing release priorities, and making data-driven decisions using KPIs and performance metrics. This role is a key leader in driving cross-functional collaboration, facilitating stakeholder alignment, and ensuring the successful delivery of high-quality, impactful products to the market.

Requirements

• Bachelor's degree from four-year college or university; or five years related experience and/or training; or equivalent combination of education and experience.
• Deep understanding of all core Appian features including process modeling, case management, user interface design, data management, and integration capabilities.
• Ability to analyze business requirements, identify pain points, and translate them into effective Appian solutions.
• Understanding of system architecture principles to participate in the design of scalable and maintainable Appian applications.
• Experience collaborating with stakeholders to translate strategic business needs into robust Appian applications.
• Proven working experience in product organizations.
• Proven track record of managing all aspects of a successful product throughout its entire lifecycle.
• Strong analytical and quantitative skills and comfort with data-driven decision making.
• Excellent written and verbal communication skills.

Nice To Haves

• Workers' Compensation industry experience is highly preferred.
• Experience with low-code application platforms other than Appian.

Responsibilities

• Define the product vision and roadmap based on business goals, market trends, and user needs.
• Align stakeholders (architecture, operations, engineering, design, marketing, and leadership) around the business vision for the Appian platform.
• Monitor low-code industry trends and emerging technologies to stay competitive.
• Build relationships with key business stakeholders, keeping them apprised of important features, critical scope changes, planned investments.
• Partner with appropriate IT roles to design and architect complex Appian solutions, considering system integration, scalability, and performance requirements.
• Direct the creation of user-friendly interfaces and intuitive navigation, ensuring alignment with Healthe UX guidelines.
• Lead and create Citizen Development strategy to include establishing clear governance guidelines with Operations and IT involvement.
• Collaborate with business users to understand complex business needs, analyze business processes, and translate them into functional Appian designs.
• Identify opportunities to automate business processes using Appian, optimizing workflows for efficiency and accuracy.
• Ensure design and data models meet Healthe data standards.
• Provide Product Management guidance and partner with appropriate roles to develop and maintain integrations between Appian applications and other enterprise systems.
• Partner with appropriate IT team members to stay current on application performance, identify bottlenecks, and implement optimization strategies.
• Partner with Quality Assurance and Testing to ensure thorough testing of Appian applications, functionality, usability, and compliance with business requirements.

Benefits

• Healthcare coverage
• PTO
• Paid holidays
• 401(k)
• Company-provided life insurance/disability coverage
• Wellness options

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services
• Education Level: Bachelor's degree