Director, Product Management - Mastercard Access Pass

Mastercard • Town/Village of Harrison, NY

37d

About The Position

The Director, Mastercard Access Pass, will support the development, management, and execution of the Mastercard Access Pass program globally. We are seeking a strategic and execution-focused Product Manager to lead commercialization and support development of, new consumer-facing products. This role is ideal for someone who thrives at the intersection of consumer insight, innovation, and operational excellence - bringing ideas to life and driving sustained market success. The ideal candidate will be passionate about creating meaningful value for consumers and skilled at navigating regional and cross-functional teams to deliver results.

Requirements

• Product Management experience in relavant or related field
• Experience/familiarity in user experience research and design
• Understanding of card issuing and payments technologies
• Proven track record in bringing ideas from creation to execution
• Experience leading complex projects through all phases of the project / product development lifecycle
• Strong operational/technical background within the payments and financial services industries
• Strong leadership skills, able to get things done through influencing others
• Self-starter and motivated to work independently and as an effective team member
• Strong business acumen
• Ability to comfortably lead strategic product conversations with senior internal stakeholders
• Excellent oral and written business presentation skills with various levels of audience
• Ability to handle multiple partners and projects from initiation to completion
• Excellent interpersonal skills, negotiation, and conflict resolution and/or project management skills
• Understanding of competitive offerings and industry trends
• Strong analytical and organizational skills – ability to identify process/efficiency enhanchements and attention to detail
• Bachelors degree required, MBA preferred

Nice To Haves

• Experience in building network products for card issuers and banks a plus

Responsibilities

• Define product vision and strategic roadmap for MA Access Pass
• Manage end-to-end product management of MA Access Pass CVP deployment
• Lead go-to-market strategy and commercialization including monitoring product performance and KPIs, Studio and regional readiness, support sales enablement and training
• Ensure product suite is continually updated to exceed cardholder and issuer expectations, industry standards, and competitive pressures, support ownership of competitive assessments to feed into global product/product architect organization related to driving product development needs
• Develop and maintain up-to-date consumer and market insights and intelligence to identify opportunities globally
• Support the relevant research activities that inform both the current and future products at a global, regional, or country level that will enhance existing product propositions
• Support the development and management of product governance framework and forum
• Work with the regional and local product and cross-functional teams to execute against the Mastercard Access Pass product strategy, including but not limited to ensuring ongoing CVP relevance and optimization
• Support the development of internal and external product narratives, including FSMs, by partnering with product marketing and regional product teams
• Support account teams to win high-priority deals and manage critical customer engagements by developing and delivering competitive product responses in collaboration with regional and functional stakeholders.
• Support with review product architecture and flows to ensure readiness

Benefits

• insurance (including medical, prescription drug, dental, vision, disability, life insurance)
• flexible spending account and health savings account
• paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave)
• 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire
• 10 annual paid U.S. observed holidays
• 401k with a best-in-class company match
• deferred compensation for eligible roles
• fitness reimbursement or on-site fitness facilities
• eligibility for tuition reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Director