Director, Product Management Manager - Domestic Payments

BNY External Career Site • New York, NY

111d • $127,000 - $211,000

About The Position

At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide. Recognized as a top destination for innovators and champions of inclusion, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary. We’re seeking a future team member for the role of Director - Product Management to join our Treasury Services Domestic Payments Product team. This role is located in New York, NY or Pittsburgh, PA.

Requirements

• Bachelor's degree in Business, or related field, or equivalent work experience. Advanced/graduate degree preferred.
• 12+ years of product management experience, preferably in the Treasury services payments product suite.
• Proven track record of leading and launching successful products or complex programs that solve customer problems and drive business growth.
• Strong leadership, communication, and collaboration skills, and ability to influence and inspire teams and stakeholders across the organization.
• Experience with agile product development methodologies, tools, and best practices.
• Experience with commercialization, go-to-market, and profit and loss management of products, and ability to optimize product performance, pricing, and profitability.
• Passion for innovation, customer satisfaction, and continuous learning.

Responsibilities

• Responsible for the strategy, adoption and execution of priorities across the Domestic Payments Product Suite.
• Lead a cross functional team and collaborate with engineering, design, marketing, sales, control functions, compliance, risk, legal and operations to deliver products that solve customer problems and create value for our business.
• Set the product vision, strategy, and goals, and communicate them effectively to internal and external senior executive stakeholders.
• Own the long-term vision and strategy in growing adoption of our product offering within the federal, state and local government.
• Develop and communicate the product vision, strategy, and roadmap for consumer disbursements, aligned with the company's mission and objectives.
• Lead and mentor a team of product managers, and foster a culture of customer-centricity, innovation, and collaboration.
• Manage a complex set of requirements and program execution by BNY and its partners.
• Define and prioritize product requirements, user stories, and acceptance criteria, and work with engineering and design teams to deliver high-quality products in an agile environment.
• Conduct market research, customer interviews, user testing, data analysis, and competitive benchmarking to validate product assumptions and identify new opportunities.
• Measure and report on the performance, adoption, and impact of the products, and use data and feedback to inform product decisions and improvements.
• Manage stakeholder expectations and relationships, and communicate product updates, roadblocks, and achievements to senior executive leadership internally and externally.
• Collaborate with marketing, sales, and operations to ensure successful launch and adoption.
• Manage product governance, risk and all relevant vendors used to deliver these services.
• Manage a number of workstreams needed to deliver the solution, manage transition of existing account holders and ongoing management of the program.

Benefits

• Highly competitive compensation, benefits, and wellbeing programs.
• Access to flexible global resources and tools for your life’s journey.
• Focus on your health, foster your personal resilience, and reach your financial goals.
• Generous paid leaves, including paid volunteer time.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees