Director Product Management, GenAI & Applied Research

Zeta Global•New York City, NY

7d•$200,000 - $220,000

About The Position

We are seeking a Director Product Management, Research & GenAI to lead the journey from AI research and prototyping to production and scale. You will partner deeply with Labs researchers, platform engineering, product, and GTM teams to build and launch GenAI capabilities that materially improve marketer productivity, campaign performance, and creative effectiveness across the Zeta ecosystem. This is a high visibility , high impact leadership role at the intersection of research innovation and platform product execution.

Requirements

8+ years of experience shipping AI/ML or GenAI products from 0→1, ideally in enterprise SaaS or platform environments.
Strong technical intuition across model behavior, data workflows, evaluation, and production constraints (latency, reliability, cost).
Fluency with GenAI and LLM paradigms (prompting, RAG, embeddings, adapters/finetuning, orchestration, guardrails, evaluators).
Proven ability to translate research into product requirements, roadmaps, and acceptance criteria.
Excellent cross functional leadership across engineering, research, and design; strong written and verbal communication.

Nice To Haves

Domain expertise in MarTech/AdTech (audience, creative systems, experimentation, attribution/measurement).
Experience with enterprise AI safety, compliance, and privacy (PII handling, auditability, policy governance).
Familiarity with LLM evaluation (offline/online metrics, AB testing, human rating pipelines) and cost/latency optimization.
Background in platform or ML infrastructure (APIs, microservices, observability, data platforms).
MS or PhD in Computer Science or related technical discipline.

Responsibilities

Anchor to Zeta’s strategy: Understand Zeta’s unique position and deliver AI products aligned with our mission that drive measurable value across Marketing & Advertising.
R&D → Production: Lead 0to1 product development—from research concepts and internal prototypes to battletested, production grade products.
Use case discovery & validation: Identify and evaluate GenAI opportunities across Zeta’s portfolio, shaping new user experiences and improving internal workflows and pipelines.
Platform & infrastructure leadership: Partner with engineering to build robust, scalable GenAI capabilities (e.g., model inference, finetuning and adapters, evaluation/guardrails, prompt/orchestration services, data infrastructure, monitoring/telemetry).
External ecosystem leadership: Build relationships with startups, researchers, and innovators at the frontier of GenAI; define strategic paths for partnership, integration, or co-development.
Evidence driven strategy: Incorporate data, user research, experimentation, and market analysis into product strategies and roadmaps; ruthlessly prioritize based on impact.
Ship with excellence: Drive product development with engineers and designers while maintaining team health, clarity, and operational rigor.
Cross functional leadership: Partner with design, security, legal, compliance, and GTM to align on requirements and guide products through key milestones.
Continuous learning loops: Integrate usability studies, evaluator frameworks, A/B tests, and human in the loop systems to improve developer productivity and end-user satisfaction.
Own outcomes: Define, instrument, and analyze KPIs that reflect product adoption, quality, safety, cost, and business impact.