Director, Product Management, eCommerce Store Fulfillment

Walmart • Bentonville, AR

94d • $130,000 - $260,000

About The Position

As Director of Product Management for eCommerce Store Fulfillment, you will own the strategy, roadmap, and execution of products that enable Walmart's stores to operate as fulfillment hubs. You'll lead the development of tools and platforms that empower associates to pick, pack, and ship/deliver online orders with speed, accuracy, and efficiency—directly impacting customer satisfaction and Walmart's ability to scale omnichannel commerce. In this role, you'll lead a team of product managers and work closely with engineering, design, store operations, supply chain, and last mile delivery teams. Your leadership will drive solutions that improve the associate experience, streamline operations, and deliver on Walmart's customer promise.

Requirements

• 10+ years of product management experience, with at least 3-5 years in leadership roles.
• Proven success delivering large-scale retail, logistics, or eCommerce fulfillment products.
• Strong technical background with experience in APIs, automation, and optimization platforms.
• Deep understanding of store operations, eCommerce fulfillment, and omnichannel retail.
• Excellent leadership, communication, and cross-functional collaboration skills.
• Bachelor's degree in Business, Engineering, or related field required; MBA or advanced degree preferred.

Nice To Haves

• Master's degree in Computer Science, Engineering, Business Administration, or related area.
• 12 years' experience as a product manager, ideally working on consumer-facing, large-scale, highly complex B2B/C products.
• Supervisory experience.
• Background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly.
• Knowledge of accessibility best practices.

Responsibilities

• Define the product vision and roadmap for eCommerce store fulfillment platforms, aligned to Walmart's omnichannel strategy.
• Drive innovation in how stores fulfill online orders across pickup, delivery, and shipping channels.
• Partner with stakeholders across Operations, Supply Chain, and Technology to ensure products meet both customer and associate needs.
• Lead product teams to design and deliver store fulfillment tools for order picking, packing, inventory management, and handoff.
• Translate business and customer needs into clear product requirements and prioritize initiatives that maximize impact.
• Establish key success metrics (fulfillment speed, order accuracy, associate productivity, customer satisfaction) and drive continuous improvement.
• Build intuitive, scalable tools that make store fulfillment easier and more efficient for associates.
• Ensure customers receive fast, accurate, and reliable pickup and delivery experiences.
• Enable real-time visibility and communication across fulfillment stages to increase transparency and trust.
• Collaborate with engineering and data science to leverage automation, AI/ML, and predictive analytics in order fulfillment.
• Optimize fulfillment workflows, from order batching to inventory placement, to reduce costs and increase efficiency.
• Evaluate emerging technologies (robotics, in-store automation, computer vision) for integration into store fulfillment.
• Manage, mentor, and grow a team of product managers, fostering a culture of innovation, collaboration, and accountability.
• Partner with UX, engineering, and operations leaders to deliver holistic, end-to-end solutions.
• Influence executive stakeholders with data-driven insights and clear strategic narratives.

Benefits

• Competitive pay and performance-based bonus awards.
• Health benefits including medical, vision and dental coverage.
• Financial benefits including 401(k), stock purchase and company-paid life insurance.
• Paid time off benefits including PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Live Better U education benefit program for full-time and part-time associates.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: General Merchandise Retailers
• Education Level: Bachelor's degree