Director, Product Management, eB2B
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About The Position
We are seeking a seasoned Director of Product to build the future of Equipment Service and Support and lead the strategic development of solutions that empower in-field associates and streamline equipment management and service for our Food Service On Premise (FSOP) customers in North America. In this role, you will shape the product strategy and guide cross-functional teams in delivering impactful, user-friendly solutions that improve the end-to-end equipment journey from equipment selection to customer onboarding and equipment installation and day-to-day operation. Your leadership will ensure that the product vision aligns with customer needs and business objectives while driving continuous improvement and innovation driving towards a focused set of OKRs including, equipment uptime, service efficiency, and operational excellence for our customers.
