Director, Product Management (Copy)

Axonify • Boston, MA

1d • Hybrid

About The Position

Axonify is the frontline operations platform for customer-facing businesses. We
began by reinventing frontline learning and earned unmatched engagement with
global brands. Now, we’re evolving into an automated frontline ops excellence
solution that connects people, tasks, communication, and outcomes to deliver
consistent, brand-building experiences.

More than 4 million employees across 160+ countries rely on Axonify today. It’s
an exciting time to join as we transform the company and build what’s next

We’re a team that thinks deeply, moves with intention, and embraces new ideas.
We learn quickly, keep a sharp focus on real-world impact, and take meaningful
action to drive progress. And we do it as one team, with openness, creativity,
and a shared drive to keep pushing what’s possible

THE ROLE

The Director, Product Management is a senior leader within Axonify’s Product
organization, responsible for shaping product strategy, driving execution
excellence, and scaling a high-impact team. This role provides strategic
oversight across multiple product areas, ensuring alignment between customer
needs, business priorities, and long-term platform vision.

As a key member of the Product leadership team, the Director partners closely
with Development, Design, Sales, and Marketing to translate company strategy
into cohesive product direction. You will influence executive decision-making,
and ensure Axonify delivers differentiated, high-quality solutions that drive
customer value and business growth.

This role reports to the Chief Product Officer.

Requirements

• 10+ years of progressive experience in product management or related roles.
• Demonstrated success leading complex product portfolios and cross-functional teams.
• Experience developing product talent.
• Strong critical thinking skills that allow for intense attention to detail.
• Demonstrate a mastery of verbal and written communication skills across technical and non-technical audiences.
• Comfort operating in fast-paced, evolving environments with multiple priorities.
• Experience in B2B SaaS or technology-driven products.
• Demonstrated ability to strategically apply AI throughout the product lifecycle — from research synthesis and ideation to prototyping, development collaboration, and customer feedback analysis (e.g., Gemini / NotebookLM, ChatGPT, Figma Make, V0, etc.).
• Strong understanding of modern AI-enabled workflows, and curiosity about how intelligent tools can enhance creativity, speed, and decision quality.
• Strong preference for demonstrated experience defining and executing product strategy for data products, integrations, and APIs.

Responsibilities

• Define and evolve product strategy across multiple product domains in alignment with company objectives.
• Guide long-term roadmap planning, balancing near-term delivery with long-term innovation.
• Ensure product investments are aligned to customer value, market opportunity, and business impact.
• Provide strategic input into company planning, prioritization, and resource allocation.
• Leads our product strategy for data products, productized integrations and the API ecosystem for the Axonify Platform
• Establish a deep understanding of customer needs, market dynamics, and the competitive landscape.
• Translate market trends and industry shifts into actionable product direction.
• Champion customer-centric decision-making.
• Lead, mentor, and develop product managers and cross-functional product teams.
• Build scalable operating models, decision frameworks, and product management best practices.
• Create clarity, accountability, and alignment across teams.
• Foster a culture where the team stays deeply connected to customer needs, continuously refines their approach, acts with ownership, and works together toward shared goals
• Oversee execution across multiple product initiatives to ensure timely, high-quality delivery.
• Partner with Development and Design leadership to ensure strong discovery, delivery, and technical excellence.
• Remove obstacles, manage dependencies, and ensure teams remain focused on outcomes.
• Build strong relationships with Sales, Marketing, Customer Success, and Operations.
• Ensure the product strategy and roadmap are clearly communicated and well understood across the organization.
• Support go-to-market alignment and customer-facing readiness.
• Represent Product Management in executive and cross-functional forums.
• Clearly communicate product vision, strategy, and progress to senior stakeholders.
• Provide thoughtful, data-informed recommendations to support leadership decisions.

Benefits

• Competitive Compensation: Competitive salary and an incentive plan aligned to your role, which may include annual or variable incentives. We take a thoughtful, market-based approach to compensation.
• Comprehensive Health Benefits: Health benefits from day one to support your overall wellbeing.
• Time Off: 4 weeks of vacation, 7 Life Care Days, and a flexible holiday program to choose the religious, spiritual, and cultural holidays that matter most to you.
• Wellbeing Support: Wellness Spending Account to support whatever wellbeing looks like for you.
• Home Workspace Set-Up: Home Office Spending Account so your workspace works for you.
• Family & Future Support: Parental top-up, New Parent Days, and matched retirement savings for a secure future.
• Growth & Learning: Professional Development Budget to learn new skills and grow your craft.
• Community Impact: Paid Volunteer Time to give back to the causes that matter to you.
• In-Office Connection: Tasty Tuesdays in the office every other week because good food brings people together.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed
• Number of Employees: 101-250 employees